Find Business Hotels in Norwich

"Nice hotel, could be exceptional with a lot of investment. Nice Spa, bar was okay, restaurant was okay. Young restaurant staff need to speak louder. Breakfast was poor. Overall it was okay. "

"First stay here, really nice great food"

"From check on to check out the staff couldn't do enough for us, made us feel very welcome. We would be more than happy to stay with ypu guys again. Ist class"

"Excellent very helpful staff and owner! "

"Very enjoyable stay. Nicely decorated room with comfy bed and small balcony. Staff were all very welcoming and helpful and seemed happy in their jobs. Pool was a much enjoyed bonus and am sure the spa is great but sadly it was fully booked for a massage at convenient times. Food of a good standard but in my opinion a little overpriced. "

"Best Western Brook Norwich Hotel check in experience I booked a family room. I came with a heavy luggage and two young children (2y and 4y). My room was on 2nd floor. I found it isn’t convenient that there is no lift because it is not easy to carry the luggage through stairs while looking after two children on stairs. There was a slight walk way from reception and the stairs. The lighting is a bit dark. My two children were scared of walking through it. I wish the lighting can be as bright...

"Good stay, clean room, quiet, very hospitable welcome"

"Staff were all brilliant, couldn't do enough. The pool was a great addition and something to do in the evening with the kids as it is 20 mins drive from the city. Evening menu was quite limited but fine for a one night stay, food was good, hot and well presented. The only thing I would say is that the building is a little tired and could do with a revamp. But it was bright and clean and the staff were all exceptional."