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"The staff were very helpful . The on-site restaurant is very good as was the Spa ."

"Great stay "

"The hotel is nice but they should work on cleaning service when customers are there "

"Very tidy and nice hotel. Perfect for a flyer from Manchester airport. Good value overnight stay….ridiculously priced food!!"

"Overall experience was good"

"Check-in staff were lovely despite unfortunately being subject to abuse from several other customers who hadn't read their small print and didn't seem to be aware that photo ID was required at check-in. Please take photo ID with you rather than turn into a screeching harpy at the desk, it's absolutely not necessary and your lack of reading properly is not the staff's fault. The hotel itself is very central, super handy for Piccadilly Gardens if using the tram during your stay and just as handy for arriving on the train at Piccadilly station. The hotel decor is probably a little dated but that doesn't bother me when I'm hoping to spend the majority of my time there sleeping. The hotel was clean, tidy and as a solo female traveller I felt safe throughout my stay. If the price is favourable the next time that I go to Manchester, I wouldn't hesitate to book there again. "

"Great hotel, lovely big rooms with a big bathroom. The towels were also big and not like a face cloth that you get in other hotels! Staff great, really comfortable, great location. Will stay again for sure! "

"Superb rooms in such a lovely hotel. Very Christmassy too. Be difficult to find a better hotel on Machesters central city. Loved our stay and will definitely stay again. "

"Staff were efficient and really helpful. "