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"In room private onsen is nice. Buffet dinner and breakfast by the hotel also offer good variety and good taste. Good view of Lake Toya from room. "

"Food not so nice"

"Stayed at 3 properties in 4 days. This one was the very best. Will come back again"

"Onsen, ice cream, massage chair, night ramen noodle. All of them are free! I also like the breakfast here. The staff are very friendly, too. The only thing I’d complain is one of two sleeping pajamas hanging on the closet has an unpleasant smell."

"One of the best hotel I ever stayed Room: Larger than the normal you would find in the city. View: We got the wonderful lake view and we can't be more happy with the beauty in winter. Bed/Pillow/Duvet: they are all soft, comfortable Onsen (Roof top): the most beautiful view you can get for the outdoor with 2 round tub. There is also a small cold bath and a sauna. Spacious onsen and plenty of showers ensure its not crowded. Indoor onsen temperature is hotter than outdoor. Onsen (Basement): An outdoor and an indoor with sauna. Outdoor onsen temperature is hotter than indoor. A beautiful garden right in front of the outdoor. Dining hall: Overseeing the lake and snow in winter. Food: I had the breakfast and its has great mix of traditional Japanese and western delights. Food was great as a whole. Lobby: there is a large resting area with books for you to relax and read. In addition, there is a bar serving drinks and you can sit indoor enjoying the wonderful view of the lake. Service: excellent as a whole. Staffs speaks "

"This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort"

"Staff was really helpful to check and advise on JR train information even it is not their responsibilities. The hot spring was very well maintain and comfortable to use. Dinner and breakfast buffet variety is very good. The lake view is perfect also !! "