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"Very nice place to stay. They have a store, restaurants the restaurant on the top floor has amazing views, clean! Quiet I booked this place 3 times and will again when I travel to Japan "

"The hotel was great. Economy room was small as expected but had all as described.Good breakfast.lovely roof top bar and terrace where we ate in evening, unsure where the French/ Italian restaurant mentioned in description was. Helpful staff very friendly. Be aware if raining or snowing!! They can't get taxis for you, but you can grab an Uber. Very happy with the hotel. The location I personally wasn't keen on as you had to walk past a number of Adult clubs and hotels. It was about 15 mins to the Shinjuku underground station and 3D cat."

"10/10 would stay again"

"Clean and a great breakfast buffet!"

"The room is on the smaller size compared to U.S. but definitely enought space for my family (2 teenagers, 1 toddler and my husband and I) The room is really clean and they brought us waters everyday. The hotel is really clean and my toddler loved the interactive wall in the lobby. The toidoir has a lot of things. After we checked out we locked our luggage and went to the shopping mall across the street. The train stations are connected to the hotel through a bridge which makes it easier to get around. The"

"This place was so luxurious but for an affordable price. The breakfast buffet was worth every penny. They have multiple onsite restaurants. Just know they close around 8:30 or 9 pm. The rooms were fantastic. The only issues were the beds were very hard and the elevator doors don't seem to have sensors. They close very fast and they closed on me and other people multiple times so you basically have to jump on to make it. "

"This hotel is excellent! The only drawback is that the room is a bit small which is a norm in Tokyo."

"The infrastructure and amenities were first class throughout. However, the staff was uniformly exceptional! Thank you for a superlative experience!"

"Clean hotel about a 12 minute walk to Shinjuku Train Station South Exit. There is an underground safe walking route if it's raining outside. The breakfast buffet at either the 25floor or at the annex is very good and worth the price. There are 2 convenience stores and other restaurants onsite. The Metropolitance Government Building is 1 block away with an outstanding 360 view of Tokyo and it's FREE! At night, there is a nice light show of the government building that's nice to see from the hotel room. "