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"This is an awesome hotel! It's very clean, in a great location, and many more! "

"We really enjoyed our stay and would stay again. "

"Hotel was awesome, great location for night life. Only issue I had was they have 2 washing machines for the whole hotel and they don't dry very well. A "

"The Whole crew from the check in and check out lobby reservation counter, to the restaurant workers and cooks, to our maid service up in our room where so professional and awesome so helpful and awesomely polite 💯☝wouldn’t want to have it any other way!!!!"

"The service was outstanding and the room was big and comfortable!!"

"Great area to stay in. Right next to a Seven Eleven, Tokyo station, and 10 minute walk from other stations. Staff is great, rooms are small, especially for Texas sized guests, but manage if you played Tetris as a kid. One negative, is that they have combo washer/dryer machines. First cycle does not dry clothes enough, have to use the "dry more" option 2 additional times. Takes 3 hours total to complete one load to completely dry. Not the worst, just something you have to plan for. "

"Thank you to all staff at the Hotel Gracery Ginza for a wonderful week long stay. We had 3 bookings for that week and asked if we could stay in the same room without checking in and out. The friendly staff at the front desk looked into it and since all our bookings were in the same category room they combined the reservations to one so that we could just check in once for the whole week. We loved that the staff were very attentive to our needs such as lending us an extra lamp for the room. We also loved the snack station with coffee juice and Japanese snacks in the lobby. We highly recommended your hotel when we got back home to our friends who are thinking of visiting Tokyo in the near future. "

"Very polite and accommodating"

"Rooms were great, check in took a bit, staff was very attentive and friendly"