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"We had one night with two 8 year old girls. We ate at the hotel, and used the pool the next morning. Everything was clean, the staff were friendly and we would stay here again "

"Very nice in a perfect area in the city"

"Definitely our favourite hotel in Newcastle, walking distance of shops, restaurants and bars and carpark next door"

"Nice quiet old hotel,lovely "

"Loved everything about this hotel. Will return. "

"Ticks like clockwork the manager of this establishment, deserves a medal, your team are a true reflection of you super trained and let me look into that for you and I will come back you shortly. Few moments later we don’t have that but sir we want your stay with us to be special so can let let me know if this works for you? I don’t know the staff members name but it doesn’t matter from my interactions with every staff member there is a consistency in how they respond always putting the customer first, I have been a customer now for a couple of years, I would highly recommend this hotel it’s great value for money mid week and weekends when I have returned with my family, the customers this venue attracts is a classy customer no idiots well run food and beverage with excellent choice of food with play centres for children Pizza Diner / 3 mile restaurant, with lounge on site for that coffee and WiFi catch up on emails…. Bedrooms loads of space on the larger rooms showers are the best rain and blast with unlimited spa quality soaps and hair products beds are to die for and I am 6ft 9 and even I fit in the king size, Good size wall mounted tv with local channels lots of charging points, iron ironing board hairdryer kettle abundance of tea and coffee hot chocolate early grey to name a few, top notch designer decor real strong robust doors with locks for added security there is a laptop safe in every room. Don’t change a thing keep it all the way it is as always big shout to Gavin "

"The staff are first class will definitely be back easy to get parked and the hotel was buzzing ❤️."

"Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever "

"Just very clean , everything you need , handy for town , and Racecourse , highly recommend, staff very helpful "