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"Perfect!"

"Staff extremely friendly and helpful, breakfast great, room clean and comfy with balcony sea view. Perfect location to explore Heraklion. Highly recommended. "

"Arrived at airport after 1 a m. Walked up to hotel (1.7 km) and had no trouble checking in. Place is lovely and great value."

"Fantastic hotel. Everything about it, the staff food are excellent as usual. We will keep on coming to this hotel. "

"Only stayed one night. Staff were helpful. Front desk available 24 hours which is great when you arrive past midnight. "

"Good sized room. Very clean. Close to restaurants, shopping. Exactly where you want to be in the city center. Fresh, hot and tasty breakfast options. Helpful and friendly staff. We would most definitely return."

"Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far. The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight. Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness. The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed. The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved. If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience. A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!"

"My husband and I have both traveled internationally but neither of us have ever experienced the type of gracious and considerate hotel staff. Each and every one we encountered was amazing. This was really proven when my husband, who has heart problems, had to be taken to the hospital. They arranged a car to take me (while my husband was in the ambulance) and deliver both of us back home upon release. This was our first visit to Crete, for our 30th anniversary and we could not have been more pleased with our accommodations. "

"We had an excellent 6 nights at Lato. The property is very well maintained. Someone is always cleaning! The breakfast is delicious with MANY items from which to choose! Staff is quick and attentive. We ate a few times in the hotel restaurant. Our meals were excellent. The wine list is short but selective and reasonably priced. The wait staff were highly attentive and professional. Their thoughtfulness added to the positives of our meals."