Find all hotels by Melia in Luong Son from SAR 186

"Super friendly staff who gave us a warm welcome with tea and hot towels. Even though we were way too early we could get into our room already which was great after a long flight. Also on the day of our departure they let us take a quick shower before we left for the night train."

"Our arrival was made very special by Anna. We were made to feel welcome. Anna recommended great restaurants and things to do in Hanoi. The service was exceptional. The hotel was beautiful. The breakfasts were amazing.. The staff and their attention to detail was excellent. The team were so friendly and helpful.The location was perfect. I would definitely stay there again."

"Great place! We spent 3 weeks in SE Asia and this was our last stop. Great location in Old Quarter! "

"This is an exceptional, real five star experience. I agree with another reviewer, - the 1 star reviews this hotel has are ridiculous and clearly by a rival. My room was stunning, spacious and beautifully decorated, with a lovely small balcony, with plants and a tree outside. Staff were incredibly kind. It was my birthday, and they brought a cake to my room. It is also the nicest welcome I've ever had in a hotel - guided immediately to a comfortable seat, served delicious tea, while a receptionist came to me, calmly and quickly talking through the details, then taking me up to my room. The restaurant had a great menu and very friendly service. I found the food just slightly lower in standard than I expected - good, but not exceptional. Spa was very very good - but make it very clear if you want a gentle massage - deep tissue, hard core is the default! Location is a little outside the main old quarter, but very convenient for the famous Train Street and the train station. Definitely a beautiful hotel to treat yourself. "

"Great customer service and great rooms "

"Best boutique hotel ever! 6* service. Friendly, and attentive staff, especially Anna. Will definitely stay again next time we come back to Ha Noi "

"Feel like home always"

"Excellent service. They dedicate a staff member who checks on you throughout the day. She is a personal concierge. Amazing!!!!"

"Very clean, quiet and the staff were very obliging and helpful "