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Pullman Hanoi Hotel

4.5 star property
Mediterranean Hanoi hotel in Dong Da with a winery

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Photo gallery for Pullman Hanoi Hotel

Exterior
Sports facility
Interior entrance
View from property
Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym
  • Parking included
  • Spa
The current price is SAR 342
SAR 387 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive)

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Grand Mercure Hanoi

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (78)
The price is SAR 447
SAR 507 total
includes taxes & fees
9 Mar - 10 Mar
Grand Mercure Hanoi

About the neighborhood

Map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000

What's nearby

  • Ho Chi Minh Mausoleum - 16 min walk
  • St. Joseph's Cathedral of Hanoi - 4 min drive
  • Hoan Kiem Lake - 4 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • West Lake - 5 min drive

Getting around

  • Hanoi Railway Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 36 min drive

Restaurants

  • ‪Ga Trên Cao Cát Linh - ‬3 min walk
  • ‪Mint Bar & Cafe - Pullman Hanoi Hotel - ‬1 min walk
  • ‪Highlands Coffee - ‬1 min walk
  • ‪Executive Lounge - Pullman Hanoi Hotel - ‬2 min walk
  • ‪Pao Quán - ‬3 min walk

About this property

Pullman Hanoi Hotel

Luxury family-friendly hotel near Ho Chi Minh Mausoleum
An attached winery, a terrace, and designer stores on site are just a few of the amenities provided at Pullman Hanoi Hotel. Indulge in reflexology, a body treatment, and a body scrub at Fit and Spa Lounge, the onsite spa. The on-site international cuisine buffet restaurant, La Cheminee, offers breakfast, lunch, dinner, and happy hour. Yoga classes and fitness classes are offered at the gym; Pullman Hanoi Hotel also has a coffee shop/cafe, a playground, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Babysitting (surcharge), 4 outdoor pickleball courts, and a computer station
Room features
All 240 rooms boast comforts such as 24-hour room service and fireplaces, as well as perks like premium bedding and pillow menus.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • 32-inch TVs with premium channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, French, German, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 23 for adults and USD 11.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Cheminee
  • Mint Bar

Things to do

  • Fitness classes
  • Billiards/pool table
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Winery attached
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6243 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Fireplace
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Executive Lounge for reservation on Executive floor]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Pullman Hanoi Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Hanoi Hotel?

As of 20 Safar 2025, prices found for a 1-night stay for 2 adults at Pullman Hanoi Hotel on 5 Rabiʻ I 2025 start from $139.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Hanoi Hotel?

Self parking is free at this property.

What time is check-in at Pullman Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM–6:00 PM for a fee.

What time is check-out at Pullman Hanoi Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Hanoi Hotel located?

This family-friendly Hanoi hotel is located in the historical district, within 1 mi (2 km) of King's Island Golf Resort and Ho Chi Minh Mausoleum. Hoan Kiem Lake is 1.7 mi (2.8 km) away. Hanoi Railway Station is 22 minutes by foot.

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Pullman Hanoi Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 148 out of 430 reviews
Rating 8 - Good. 185 out of 430 reviews
Rating 6 - Okay. 60 out of 430 reviews
Rating 4 - Poor. 27 out of 430 reviews
Rating 2 - Terrible. 10 out of 430 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff is kind, helpful and familiar.
Stayed 4 nights in Dec 2024

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got to enjoy the pool for one day, but it was closed for renovations on Christmas Day. Maybe check if it open If pool is important for you. Excellent buffet breakfast. Would stay again when they fix the pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

MITHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Nice facilities and courteous staff, which was very helpful.
Stayed 1 night in Nov 2023

8/10 Good

Quan

A pleasant place to spend a couple days
Stayed 2 nights in Oct 2023

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
Stayed 3 nights in Aug 2023

8/10 Good

Jethro

Liked: Cleanliness, staff & service
Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there.
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice!
The hotel is fantastic, best choice if you are coming to Hanoi on business puspose
Stayed 2 nights in Sep 2023

6/10 Okay

Tak Fai

Liked: Cleanliness, staff & service
The bathroom facilities are difficult to use.
Stayed 2 nights in May 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
Stayed 1 night in Oct 2023

4/10 Poor

Thomas Dennis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Choose another one
Bad condition on Hotel Staff that dont know Hotel rules Hotel staff wake you up in the middle of the night
Stayed 4 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
Stayed 7 nights in May 2023

4/10 Poor

kelvin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
wifi was weak, breakfast was bad
Stayed 3 nights in Jan 2023

4/10 Poor

Wai Man Aidy

Disliked: Property conditions & facilities, room comfort
All deco and facilities are old and not enough light in the room.
Stayed 1 night in Oct 2023

6/10 Okay

Vitaly

Liked: Staff & service
Disliked: Property conditions & facilities
Will not comeback
Very good service, but the room was poor, bathroom not clean, shampoo dispensers not working, the room itself the same, room service didn't have a menu, you need to call to ask for a pricewould not expect from 5 star
Stayed 2 nights in Feb 2024

10/10 Excellent

Kean Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out.
Stayed 2 nights in Jul 2022

2/10 Terrible

Sumit

Disliked: Cleanliness, staff & service, property conditions & facilities
Old property, not maintained well, AC plant unable to take load, hot rooms, property didnt upgrade to new convenient features.
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not meet standard and expectations
*Room very dark and dull* bathroom flush not working * shower appearance moldy * Bathroom towels are very old * Shower door is not close properly. Water came off all over floor* O'clock in the room is not working * Lavabove sink water came off all over everytime in use * Breakfast not enough viarities of Food.* Carpet appears very old with dark blue color * Light bulb in the room very low , make the room very DARK ! * Manager just hear the complain but seemed he might not do anything. Out of his territory ? Or nothing he can do !
Stayed 3 nights in Mar 2024

4/10 Poor

Shirley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were really accommodating and very friendly. The first room we were taken to had two lights that were not working, and the room was already very dark. Without hesitation, we were offered an upgrade to a larger room but was still very dark, but we took that regardless. We stayed for 9 nights and changed rooms twice. The toilets were constantly blocked and water from the sink did not drain. Because the staff were so nice we actually felt bad complaining. Eventually, the blockage issues got out of hand so we were offered another room change. I would not recommend staying because of the very dated rooms. The were so dated it prompted me to ask how old the building was. Staff is A , professional and just good people.
Stayed 9 nights in Jan 2023

10/10 Excellent

Dan

Stayed 1 night in Dec 2024

8/10 Good

KANNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルまわりにあまりレストランがないことだけが、マイナスですが、その他はとても良かったです。
Stayed 6 nights in Dec 2024

6/10 Okay

HIROICHI

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Stayed 3 nights in Jul 2024

10/10 Excellent

taku

Stayed 3 nights in Aug 2024