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"Good location and easy access "

"Locality to train station cannot be beat- don’t even need to go outside if cold. Restaurants of all sors nearby. Like all hotels in Japan, it was clean. The rooms are a little dated and carpet could use a change. Staff were very friendly. Cost of laundry service was outrageous (think, Boston 5-star prices), and I believe I was over-charged but that was too difficult to covey with my extremely limited Japanese (my problem, that theirs.. it is Japan after all), so I paid if the “extra” $30 USD....

"Great service and convenient for skiing!"

"Great hotel. Perfect part of town. Easy to drive to and find nearby parking. However, most uncomfortable bed I have ever slept on. "

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"The property is located in a convenient location with lots of dining options. There is busy night life in the neighbourhood which may feel dodgy to walk solo at night but Japan is a very safe country as a whole. Rooms are small but clean. We booked separate rooms for each of us and the prices were very reasonable. The rooms were newly refurbished and very clean. Staff was courteous and helpful. Public parking was available within a short walk. All in all, a comfortable quick stop on a road...

"Nice and Friendly Staff A little far from most restaurants Older facility, no elevator(Guest Room on 2nd Floor)"

"Good basic and clean place only 15 mts walk from station. We were stranded at Karuizawa due to bad weather and had to book it at last minute and we were happy with hotel"