Find Hotel with a Concierge in Koshinetsu

"Absolute excellent experience from beginning to end. Hospitality, service, food and dining, in room Onsen and very attentive and sweet owner always assuring we are comfortable. That’s why we have become repeat customers!!!"

"スタッフさん全員丁寧でした。 大人数で行きましたが、お部屋の調整やさまざまな質問にも丁寧で大満足です。 海外のお客様やスタッフさんも居て、少し海外気分が味わえました。 またお部屋は写真よりも広く感じました！ あとTVがうつりませんでした。あまり部屋に居なかったのでそこまで残念ではないですが。 ともかく大変お世話になりました‼︎ Thank you so much‼︎♪"

"We are the repeaters. This the rare co-ed onsen which allows you to go in with your friends and family. The onsen was filled with milky warm water so that you can stay in long hours and enjoy other people's company. Very relaxing environment surrounded by mountains. The food was omakase and very good. We enjoyed all of the local cuisine items with great beer and sake. "

"Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices."

"Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift. "

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "