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"Lovely, refurbished, hotel, right in the centre of Bristol. Warm and comfortable room with plenty of space and the on-site parking was great - highly recommended"

"Very good hotel which we enjoyed due to its close proximity to coffee shops and Harvey Nics. Suggest a slightly heavier duvet for the bedroom as we were slightly cool and a bottle of water for the room. "

"Weekend stay. Warm welcome, cheerful staff, great location. What’s not to like?"

"Very good location opposite the train station, quiet and clean but room was slightly on the small side."

"It was an overnight stay as we were traveling home. So did not take advantage of gym, pool and restaurant. So cannot give a total review. However, we found the room was adequate but the bathroom could do with an upgrade. "

"Excellent value and I think many coming from overseas might be surprised what a big hearty breakfast you can get included in the price at hotels in the UK, Holiday Inns in particular. Fine rooms, but poor shower pressure. In a roady location at least an 8min walk to the pretty parts of Bath. More suited to driving-centric people and business guests."

"Rooms shabby in parts. Bathroom very dated. We were celebrating an anniversary and special birthday but all we had was writing on a mirror. This was a disappointment. I also thought I left my watch in the room after checkout. I called to find out. Never heard back from them. They could have at least phoned to say they hadn’t located it. Breakfast felt rushed and was buffet whereas before it was al la carte. Don’t feel it’s 5 stars. It so could be with more attention to detail "

"Booked this last minute for our wedding anniversary, I added a message on booking to say as such. When checking in we got a free room upgrade and a two complimentary drinks. Room and bed were large, the bed was very comfortable and the bathroom was nice and clean. Had robes and slippers(needed as bathroom tiles were cold!) "

"It was prompt check in also our room booked was with view but they gave side room no view "

"Beautiful and great vibes. Friendly staff and clean well equipped rooms. Bit of noise at night from the room above. Flashing light in room affected sleep a little too. "

"Loved the hotel. The rooms were perfect. Free parking and great diner. Will definitely come back."

"It was nice and local to everything. Lovely food."