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"My family enjoy the stay so much. Will definitely go back again. "

"Friendly environment. Easy access to gondola "

"Staff was very friendly and accommodating since i had to check out before the available checkout time. Clean waa absolutely spacious and clean. Love having my own open air bath! I definitely would come back fo spend more time there."

"Wonderful ryokan-style hotel. Stayed for 2 nights with half-board, and the meals (dinner and breakfast) were excellent. The staff were attentive and engaging, taking the time to introduce the dinner menu to us. Chose this place for my children's first ski experience. Just a 30-minute drive to Shiga Kogen where all the ski resorts are. The hotel offers both indoor and outdoor onsens. Simply superb for a hot, relaxing soak after a day on the ski slopes. Highly recommended! "

"This is my 3rd time in Nagano and this is the best place I’ve stayed! Staff are super friendly and really accommodating. The monkey park is so close and you can take a shuttle from the hotel to the park, if reservations are full they even call you a taxi. 10/10 stay"

"Loved our stay, the staff were absolutely lovely and made it so warm and welcoming. Definitely recommend "

"Very quiet and relaxing Ryokan in Yamanouchi Onsen Town. I think I was the only person staying here at the time. I had the Onsen all to myself for the night I was there and I wish I had booked one extra night because the Onsen was very relaxing. The staff/owners are super sweet and wonderful people. They even offered me a ride up to the snow monkey park entrance when I arrived. The rooms have an excellent view of the mountains. Hot water and tea cups are waiting in your room when you arrive. The thermos' last a long time because I still had hot water in the morning for a tea on the balcony to watch the sunrise. Breakfast is basic continental. The fruits were super delicious and the bread for toast was fresh baked. The mattress was comfy and cozy, I fell asleep within minutes of laying down. Highly recommend staying here for a night or two if you're looking for a quiet and relaxing getaway in a cute mountain town."

"This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal"

"何と言っても従業員の方々が素晴らしいかったです。 これぞ温泉旅館！といった感じでした。 ありがとうございました。"