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"We loved staying at Shimaya. The family run ryokan is clean and has only a few rooms. This meant that it was easy to book the private hotel onsen as a family and, later, my daughter and I had the larger women's hotel onsen to ourselves. The family was very helpful and kind, even driving our family to Snow Monkey Park, offering to drive us back, and suggesting a walking route back for exploring Shibu Onsen. They also provided various sized boots that allowed me, my husband, and our 10 year old daughter to have sturdy boots for the walk along the snowy and muddy path up to Snow Monkey Park. Our room was a perfect size for our family of three, including an enclosed balcony with a nice view of the mountains. It was also located a short walk from the train. While the ryokan only offered breakfast (which was great), there were many restaurants in Shibu Onsen and Yudanaka within walking distance. We had a wonderful time and will definitely return if we are able. "

"Just amazing! Wonderful staff. Thank you for making our stay so special. Could not recommend it enough! My family felt really well taking care of. Thank you!!!"

"An exceptional property in al aspects. Exceptional service, food, rooms, hot springs .. just exceptional "

"We had a wonderful time and enjoyed the private onsen. Highly recommend! Very convenient for traveling to see the Snow Monkeys. Thanks for a great stay, wish we could have stayed longer."

"Went with the half board and used the osen. Both completely exceeded my family's expectations. Loved everything!"

"Amazing place! Loved the kaiseki and on site onsen experience "

"Only one night stay but can’t complain and was able to store my bags there after check out while I went to the snow monkeys which was a great bonus. "

"Clean and lively with great Onsen. Right on the ski slopes."

"We booked three reservations. Their cancellation policy is great and it allows us flexibility in our trip. We travelled from Sapporo and were not sure to arrive on the first day of our reservation. So the one day reservation plus a three day was perfect. Great Japanese breakfast. Book larger rooms if you have luggage. Staff very amazing and helpful."