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"Absolutely amazing stay! The onsen is incredible. The room with a mountain view was fabulous. So quiet! Incredible dining options a few blocks away. Just wow. The 4th generation owners are the kindest hosts. The free shuttles to ski and to the train station are so convenient. You are lucky to stay here. "

"Lovely breakfast & super friendly staff who were extremely helpful! We loved our stay. "

"Excellent experience"

"Horrible accommodation. Booked a non smoking room and received a smoking room. When we requested a room change, we were told that only smoking rooms were left. The alarm clock in the room rang at 4am in the morning. Don't stay here."

"We booked three reservations. Their cancellation policy is great and it allows us flexibility in our trip. We travelled from Sapporo and were not sure to arrive on the first day of our reservation. So the one day reservation plus a three day was perfect. Great Japanese breakfast. Book larger rooms if you have luggage. Staff very amazing and helpful."

"We had a great stay at the Elan Hotel. Chris made the stay much easier by driving us around a bunch. The other staff is just as helpful as Chris. We highly recommended staying here! Thank you for the great time!"

"Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol "

"Simple property we needed to stay during a snow storm the were very accommodating, sweet and helpful. "

"Perfect"