Find Family Hotels in Jacksonville, IL

"Noisy quest on the second floor"

"Room, mattress, excellent.. facility, nice clean, excellent. Only complaint. On 3 rd floor and ice and vending machine was out of order. Had to go to different floor for ice! Will definitlely stay again!"

"everyone was super nice, breakfast was yummy however the beds were uncomfortable but I would stay again because we have family in this town and i have kids like love to swim "

"Not good shower head broke. Bath tub won’t plug closed so I had to use a new rag as a plug. Toilet barely flushed. Tv wouldn’t switch off pc mode and air conditioning won’t even do fan mode. Kept beeping clean filter and not staying on "

"Much of the room was in a state of disrepair: cracked tiles, ripped curtains, elevator buttons that didn't light up, other guests trash by bed and heard electrical static throughout the night. Milk in cartons for breakfast was curdled. Seats in kitchen area were horribly stained. But, bed was comfortable, we had hot water, and it was adequate for the little bit of time we spent there. "

"The breakfast lady (Jean) worked tirelessly to make sure everything in the breakfast area was top notch."

"Was there for work, had some issues but management took care of the problem right away."

"The hotel was being renovated. The room we had was not the best. We asked for more towels and my husband had to go down and found the front desk attendant chatting with his co workers. Not coming back!"