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"Nice new hotel …so close to all Hakone and lake Ashi have to offer."

"Good "

"Everything was great. Very friendly staff"

"The newer hotel is fantastic. Less than a 5 min walk to Yokohama station. There are a ton of restaurants and shopping right outside the door and some great restaurants in the building. Staff were excellent and the hotel room was very clean and modern."

"Great hotel in peaceful area. Easy to walk to from the rope/cable cars. I didn’t realize that the photo of the hotel with the pool that has sitting area in a circle is not a pool, it is just a water feature/fountain with a hot foot bath on the side. Also the spas here are gender separate and traditional onsen with no clothing allowed. They have spa service onsite but it fills up quickly. We got to enjoy the 2 massage chairs for free, which we absolutely loved. Our room had a private onsen bath on the balcony which was great!! It was only big enough to fit 1 person, FYI. Buffet dinner included alcoholic beverages as well. Thank you for a great stay!"

"Super convenient. We had a room with a balcony and it really made our room special. We saw beautiful scenery especially night and enjoyed the moment. "

"Great location , perfect service and nice hotel to stay close to metro station."

"best hotel i ever stayed at. period"

"This hotel punches above its 3 star rating - its very clean, comfortable, convenient and the staff are very friendly. The laundry facility is also great."