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"Good location, friendly staff"

"The staff in the hotel are all super friendly and helpful. Simple things like remembering where you sat the night before at dinner give a personal touch. There are parts of the hotel which do need updating though. Everything is clean and the beds are comfy but some areas look a little tired for example the bathrooms. Excellent selection at breakfast "

"Highly recommend. Brilliant place to stay. "

"Lovely old-fashioned unique hotel. Lots of choice for food, and the spa is fab - £12 access per room is great, and the facilities were clean and updated. The gym/health club was a huge plus and made the stay even better. I would say the Bistro could do with some redecorating - the food was good and very reasonable, but the ambience/decor was a little plain for a dinner location! Aside from that, the rooms were clean, spacious and comfy, and the staff were all really friendly. Such a nice location for a weekend country getaway "

"Great rooms, great location to centre only 10 min walk. Second stay here, will be coming back again soon"

"My room was very comfortable and clean. The staff at the hotel were all very friendly and helpful. The hotel is conveniently situated only a few minutes walk from the city centre. I will definitely be staying here again on my next trip to York. "

"Enjoyed our stay ,think the parking a bit expensive on top of our hotel bill,we stayed three nights. Great staff "

"Lovely staff "

"Excellent location and property "