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"The staff and service are always great. "

"The buffet breakfast. The spa and the environment "

"Great hotel! Beautiful restaurant/bar area with the best views in town! "

"Was very clean and located next to Tokyo Done where there were a lot of eating options and things to do."

"Great but a little hot from time to time"

"Thank you!! Was great!!"

"Great hotel in the Shinjuku district!"

"When we first arrived at this hotel, just coming off a long trip in New Zealand and Australia where hotels were more similar to what we were used to, I was a bit depressed by the overall size of the hotel and our room. But as we got used to things we felt more and more comfortable. The location of this hotel was very great - close to a number of train stations, close to the Ginza shopping places and to plenty of eating places and restaurants. The beds were small but adequate. Bed linen and towels were decent. Front desk services were attentive and good. There is a self laundry facility which was very desirable. There is a sitting/eating area at the front lobby which was convenient and well maintained. For a 3-star hotel we really did not expect luxury and were quite happy with it! "

"This hotel is new and didn’t lack any amenities. The service and staff were all helpful and willing to help. I was impressed with the room and the location which was in the heart of Shinjuko with lots of restaurants in the area. It was also easy to get to the subway which was also within walking distance. I experienced the spa with a massage and it was one of the best massages I have had. The spa is located on the 45th floor with an outstanding view of the city. The beds were extremely comfortable which made for a good night’s sleep. The breakfast was great and offered many choices. I definitely recommend this hotel."