Find all hotels by Cairn Hotel Group in Hartlepool from SAR 172

"Stayed for one night as attending a function at the hotel. Great for a 3 star, lovely big room with only minor issues, no tea bags, lights on the dressing table and bathroom mirror need new bulbs and no shampoo/soap in the bath dispenser. Comfortable bed, good room temperature great breakfast lovely staff "

"Have stayed here before however this time I’m not as impressed. The room was so very hot. The bed was very uncomfortable so I didn’t sleep well at all. The net curtain in the room is ripped. The toilet seat didn’t stay up without being held. There was dark mould around the bottom of the shower screen. And the extraction fan in the bathroom didn’t work. The staff were lovely and very friendly. "

"Very happy with our stay. Staff were very helpful and the family room was very spacious. We will have no hesitation in rebooking the next time we are in the area. If I was to highlight one negative it would be the temperature in the spa changing rooms. It was noticeably very cold when leaving the spa area to enter the changing rooms."