Search Apartments in Hakone Hot Springs

"The hotel’s highlight is its onsen, especially the one on the 5th floor! The overall service is good, there is live music, free snacks and ice cream in the lobby area. The ground floor bar is nice too. Given the remoteness of the area, an on site gym would have been good. The buffet dinner wasn’t too bad but it felt like quantity over quality. "

"Great place, onsen was wonderful and restaurant was very good. Staff was more than helpful and very nice."

"My hotel room here had a gorgeous view of the trees and neighboring hotels. I loved having the privacy of an outdoor onsen bath for my room. The dinner buffet offered a wide selection of Japanese and western choices. Would recommend and stay again in the future!"

"Our family had a wonderful time here. The food was great and the staff were kind and helpful. The room was amazing as well."

"Location was excellent Staff were excellent Hotel Food was very good.Shuttle bus made it easy to get to the hotel from the railway station. Unfortunately the room provided (421) was lacking any view other than the local gas station. (Neither lake or garden view)"

"We had a fantastic stay at this property. The location can’t be better: near the main shopping/restaurants in the area and the train station. Happy we stayed here rather than up in Gora, which would have made travel and food more difficult. We got a private bath, which we enjoyed. We also splurged on the kaiseiki meal, which we enjoyed immensely. Breakfast was also very good: more western options than we expected. We had the updated Japanese/Western room and thought it was luxurious. I’ve seen others complain thing were worn and old-fashioned but we didn’t really find that the case. Highly recommended "

"Plenty of free parking. Modern design and amenities. Contactless check-out via a machine is available "

"The food is really good.Staff not really friendly "

"The spa on the top floor was great"