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"Amazing hotel and wonderful hospitality. We felt right at home. Kaiseki dinner and breakfast was delicious too. We’ll definitely stay here again when we’re back in Hakone. We booked a room with a private onsen and enjoyed it. "

"Staff were very pleasant. Price is great and service is great. Ammenities were awesome! Oh and the view was breathtaking"

"Really nice room, restaurant and staff. Close to Gora station. "

"I enjoyed the onsen on our condo and the open areas that I was able to enjoy in the hotel. My condo had a beautiful view in which I could enjoy the sunrise. The complimentary drinks and snacks were greatly appreciated."

"We really enjoyed our stay in Hakone. The hotel is a classic, great location and we had a large room with a view."

"Amazing! I loved the private booking of the three different onsens. Very family friendly. Front desk host was super helpful, spoke sufficient English, was very kind and thorough. My kids loved the whole experience. The beds were very comfortable. Room service was also available. Check in early to get the most benefit for reserving the onsens. "

"Amazing stay at Hanaori! We stayed at the Deluxe Room with private open-air bath. Staff were wonderful, there's welcome-drink at the reception. The view was amazing; you can see the lake from the lobby & dining area. There's foot-onsen also overlooking the lake. Dining is all buffet, but it's the same every night / every morning. Public bath was also great (both indoor and outdoor). Absolutely no tattoos allowed in the public bath. Walking distance to Hakone ropeway to get the black-eggs. "

"Really comfortable and convenient "

"Beautiful and traditional. We had the outside onsen room and it was so cozy"