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"Beautiful hotel, in a very lovely location."

"My only recommendation would be to offer vodka and or gin for those who don’t care for whiskey. "

"Very tranquil, liked the private onset and large room. Staff and breakfast were awesome. . "

"Our first ryokan experience and it was amazing. This place is a little remote and it was snowing and raining when we arrived so we decided to stay in and enjoy the relaxing 2 days here. The Japanese breakfast is awesome. If you want to try their dinner, make sure to email and order at least 2 days in advanced, it costs 8800 yen per person but it totally worth every penny. This is all private onsen meaning that you get the whole area for your group. Need to make reservations for onsen as well and we can have 2 onsen per day, each time lasts 50 minutes. The hot springs water is hot so we enjoy the outdoor onsen a lot more even it was snowing. Wish we live nearby so we can enjoy this more often. The staff are super nice and helpful."

"It is very close to Yumoto station and close to local shops. Staffs are kind and hospitable. "

"Good food great service"

"Very close to Odawara Station, Castle and Lusca shopping mall. Great launch base for Hakone. "

"The best experience we have ever had! We were given a drink on arrival, escorted to the most majestic room we’ve ever stayed in before a phenomenal dinner. We woke ourselves up by getting in the onsen as snow hit the mountains and roofs around us! 10/10, the most memorable experience!"

"I would give this 6 stars! The theme of the ryokan took us back to retro Japanese era. We enjoyed the indoor and outdoor baths to the fullest. We will definitely plan to come back"