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"I really enjoyed this hotel after trying to stay with a friend's cousin in Mumbai. It is a bit tired around the edges, there are signs of some wear but it is still a haven of comfort and tranquility compared to the rest of Mumbai. All the staff are extremely nice and helpful. It is some of the guests that bring the tone down. I observed rudeness to staff in the form of yelling, inappropriate attire like appearing to breakfast in pajamas and hotel slippers, ill-behaved children etc. Mumbai itself is not a pleasant experience but that's not the hotel's fault. As soon as you turn the corner from the hotel drive, you are surrounded by the typical filth, noise and squalor that make up most of the city. It is surprisingly quiet for being so close to the airport. I didn't hear any aircraft noise, not even outdoors by the pool. You hear some faint traffic noises there but it's not too bad. I had a room facing the front of the hotel and the street. You could hear the ever-present honking through the window but it wasn't too loud. The food buffets are lavish and varied, bed are super comfortable and the concierge service goes above and beyond. I really enjoyed the gym, steam room and pool. It was worth staying here from a few days to recover from Mumbai's noise and pollution."

"The staff are highly motivated and very helpful. The facilities are well maintained and in general it is easy to see that the Management pays keen interest on attaining guest satisfaction."

"Very attentive staff. It provides a much need refuge from the outside world. Shout out to Jude. He was excellent. "

"Had an amazing 3 night stay at Taj Mahal Towers in January. Everything about this trip was indulgent, magical and pure luxury. From the blessing on entering the lobby, to the wonderful welcome from Jay at check-in, to entering our room with a view directly to the Gateway to India (it was a pleasure to sit in the room and watch the sunrise through the gateway). The room was modern and clean, the only downside was that our room was opposite the lift but all sea view rooms were on the side of the lifts. We had a very calm and serene breakfast alfresco each morning by the pool and the waiters were extremely attentive. High tea at Sea Lounge was a fabulous experience, with the Indian street food a tasty surprise option. Once again the waiting staff were delightful. Cannot fault anything in our stay and if staying in Mumbai again, the Taj Mahal towers would be my only choice. Thank you to all the team for making our stay unforgettable. "

"👍"

"I have written a detailed review for my stay from 14-16 January. The only additional thing I’d mention is that I left some clothes behind on 10 Jan. On enquiring, they had been found and handed in and I was able to collect them when I returned on 14 Jan. "

"Upto a standard of St Regis with plenty of food options and courteous staff."

"Brilliant hotel!"

"We had an amazing stay. Special thanks to house keeping team. "