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Grand Hyatt Mumbai Hotel and Serviced Apartments

5.0 star property
Luxury Mumbai hotel in Santacruz with 5 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Mumbai Hotel and Serviced Apartments

Exterior
Apartment, 3 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated
Suite (Diplomatic) | Premium bedding, minibar, in-room safe, individually decorated
Courtyard
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is SAR 500
SAR 576 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Patio

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Patio

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Patio

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 Queen Bed, Patio

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Verandah)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Verandah)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Grand)

Executive Suite (Grand) | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Grand)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Grand Suite, 1 King Bed

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Diplomatic)

Suite (Diplomatic) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Diplomatic)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Grand Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 156 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Patio

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Patio

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Patio

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Verandah)

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 2 Bedrooms (Verandah)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 125 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 127 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 219 sq m
  • Sleeps 9
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Verandah)

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom (Verandah)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Sofitel Mumbai BKC Hotel
Pool
Spa
Pet friendly
Parking included
9.0 out of 10, Wonderful, (1001)
The price is SAR 445
SAR 514 total
includes taxes & fees
23 Nov - 24 Nov
Sofitel Mumbai BKC Hotel

About the neighborhood

Map
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055

What's nearby

  • U.S. Consulate General - 4 min drive - 3.9 km
  • Lilavati Hospital - 5 min drive - 6.5 km
  • MMRDA Grounds - 5 min drive - 3.5 km
  • Phoenix Market City Mall - 5 min drive - 5.2 km
  • Juhu Beach - 18 min drive - 5.2 km

Getting around

  • Western Express Highway Station - 6 min drive
  • Mumbai Santacruz Station - 17 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 15 min drive

Restaurants

  • ‪Jagganath Chat Corner - ‬7 min walk
  • ‪Fifty Five East - ‬2 min walk
  • ‪China House - ‬3 min walk
  • ‪Vienna - ‬5 min walk
  • ‪Wine Bar - ‬1 min walk

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

Luxury family-friendly hotel near U.S. Consulate General
Located close to MMRDA Grounds and Lilavati Hospital, Grand Hyatt Mumbai Hotel and Serviced Apartments provides a terrace, an art gallery on site, and shopping on site. Indulge in aromatherapy, a body treatment, and a massage at Club Oasis Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Yoga classes are offered at the health club; the property also has 2 coffee shops/cafes, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with free cabanas and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 648 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Rainfall showers, deep soaking tubs, and free toiletries
  • 40-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: INR 1450 per person
  • 5 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • China House Restaurant
  • Fifty Five East
  • Soma
  • Celini
  • The Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (11571 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • DVD player
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 5000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1450 per person
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 5000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel Serviced Apartments
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Frequently asked questions

Does Grand Hyatt Mumbai Hotel and Serviced Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Hyatt Mumbai Hotel and Serviced Apartments?

As of 21 Dhuʻl-Qiʻdah 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Mumbai Hotel and Serviced Apartments on 23 Dhuʻl-Qiʻdah 2024 start from $178.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Mumbai Hotel and Serviced Apartments pet-friendly?

Yes, Grand Hyatt Mumbai Hotel and Serviced Apartments allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of INR 5000 per pet, per day. Service animals are exempt from fees.

How much is parking at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Self parking and valet parking are free at this property.

What time is check-in at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Mumbai Hotel and Serviced Apartments?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Mumbai Hotel and Serviced Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2200 per person applies.

Where is Grand Hyatt Mumbai Hotel and Serviced Apartments located?

This family-friendly Mumbai hotel is located near the airport, within 3 mi (5 km) of U.S. Consulate General, MMRDA Grounds and Juhu Beach. Phoenix Market City Mall and Lilavati Hospital are also within 3 mi (5 km). Mumbai Santacruz Station is 17 minutes by foot and Bandra Terminus Station is 27 minutes.

Grand Hyatt Mumbai Hotel and Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Abdul Salam

Stayed 1 night in Oct 2024

10/10 Excellent

karsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Good
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good time Very good services
Stayed 5 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Koji, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating.
Stayed 4 nights in Oct 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sridhar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good. Though looks little impersonal. They sprayed some room perfume which smells horrible like some strong chemical
Stayed 1 night in Sep 2024

10/10 Excellent

Venitta

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Hyatt before and it has never disappoint. The restaurants were fantastic. The pool was nice except no drinking allowed by the pool, also the jacuzzi was out of service which was disappointing. The spa for ladies was nice clean and had all the amenities, my husband said the men’s side was nice until he was forced to get out of the jacuzzi because there was a sewage back up and was starting to enter the jacuzzi. I was given the option for room upgrades because I booked 3 rooms; I opted for an apartment three bedrooms two living rooms a balcony kitchen and each room had their own bathroom, it was nice for the space but it was very outdated. The tv were not smart TVs thank god I had my own HDMI cable and iPad to connect to the tv to watch something because the TV had not to even watch. The facility over all is a good stay but once again the surrounding area was terrible alot of poverty people begging it was hard to walk on the streets. We got a few recommendations for shopping which were places decently priced. The excursions around the area were mainly of historic sites and there were tours that included touring the slums.
Stayed 5 nights in Aug 2024

10/10 Excellent

Myank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SACHIN VIJAY

Stayed 2 nights in Aug 2024

10/10 Excellent

muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5 star hotel
Loved the stay , it was very comfortable . The staff were especially very hospitable and most of our requests were met with a smile. We stayed with our twins and toddler and had a 1 bedroom apartment, and it was the perfect choice with lot of amenities. Would stay again 10/10
Stayed 2 nights in Jul 2024

8/10 Good

Toral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ajay

Stayed 1 night in Jul 2024

10/10 Excellent

Prakash

Stayed 2 nights in Jul 2024

6/10 Okay

Ganesh

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
It took forever to check in to the property only to find out that the type of room we booked was unavailable. They downgraded the room while checking in even though we paid more for the room upgrade. Had to call the property manager and argue for 30 mins just to get an upgrade to an apartment which was all the way on the other side of property. Never coming back here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Harinder, burien

Stayed 1 night in Jul 2024

10/10 Excellent

Nizamuddin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Mr Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not advised anytime in advance that renovations was taking place between 9am to 9pm on different floors so noise was a bit of a inconvenience.
Stayed 3 nights in Jul 2024

2/10 Terrible

kapil

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction on and no one tells you ..!!
If you are paying full money and more than taj SZ, JW, trident BKC and Sofitel and still you are not told that there is some construction going on which will affect your stay - that’s not good at all.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ramdass

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Bindu

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024