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"Staff are so polite and friendly and helpful "

"退房时，服务员唐嫣很热情的帮助我搬行李，服务到位"

"Very comfortable accommodations. The bedding was nice. The hotel is within walking distance to shopping, restaurants, and the Forbidden City."

"Excellent choice. "

"Must stay at Four Seasons Hotel ! Welcoming, best customer service, convenient and whatever you need as a tourist. I am happy that I stayed there."

"I stayed at the property for one night and it was a beautiful facility and very well appointed. I wished I had been able to stay longer to enjoy it amenities. I would definitely stay at the hotel and recommend it highly to others."

"I want to extend my heartfelt thanks to the staff at Shangri-La Beijing for making my stay so enjoyable.Your care and attention truly made a difference. Special thanks to Zoe, David, and the amazing concierge team—you went above and beyond. You’ve definitely earned a loyal customer!"

"Due to the property being renovated, the entryway has been changed. Staffs are very very nice and professional people. The A/C works well "

"The rooms were clean and nice and the staff went out of their way to help us any time we needed assistance. The in-house breakfast experience was among the best we have had in our travels."