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"A lovely stay"

"Clean but tired hotel. Helpful staff, good location"

"Great stay"

"We had issue with our original property. However, it was esybto communicate with the staff and they promptly moved us to a different property which is even much more better than the previous. Staff were courteous and responded to our needs promptly. Its been less than a few days we moved out. Hence, i am awaiting a refund of the deposit paid. Otherwise, i appreciate the service provided."

"was nicer than I expected"

"Very basic, not the cleanest, piles of rubbish outside entrance. Ended up leaving. Asked for refund still waiting for reply off duty manager. Stains and burns on carpet. "

"good"

"A great, spacious property. Modern & clean. Excellent city centre location yet calm & quiet at night (week day stay)."

"I’ll keep this as a factual review rather than allowing emotional comments. The communication from the property management team was good, with clear guidance on entry, location etc. That’s where it starts to go wrong. Poorly maintained inside the building with stains all over the floor. 1 x double bed and 2 x single was the description. A double bed was present very very uncomfortable with hardly any mattress comfort, it was like sleep on a wooden block. The 2 x single beds was a...

"Nice spacious apartment. "

"Spotless apartment, very large double bed incredibly comfortable, pre arrival communication and information excellent, everything we needed for a 4 night stay. We were in apartment 4 on the second floor, no views but we knew that when we booked, right on the seafront. If we are that way again would definitely stay again."

"Was there for one night for work. Crack in side of bath, kitchen had very basic utensils.the apartment stank of cigarette smoke . Was only there as hotels were shut so wasn't expecting the lap of luxury but it was way below standard for money."

"Fab little apartment. Really clean and ideal for a 3 night stay while my daughter was having surgery in the RVI - ideal location too. Really friendly staff too. "

"Affordable, spacious. Quick reply when needed. Overall satisfied "

"Hi We could’nt even access the property, they gave me access code which never worked and no key pads for the codes given. Doors full of spider webs, you could see they haven’t been used in a while..We tried calling them they didn’t answer they phones. I had 4 Kids with me and had travelled 2hrs to get there and noone cared.. our weekend was ruined as we had to drive back home.. also tried calling hotels.com and again poor reception and the lady i spoke to did really understand English The...

"At the last minute (day before) my accommodation was cancelled & I was given 2 alternative options, given the lateness I opted for one, it was good, but the instructions to enter underground car park & accommodation was extremely very poor, resulting in me getting very stressed & having to phone the letting agent, wasn't happy at all, they apologised & said they'd get back to me, after they read the instructions of an email I got, still awaiting their reply. Disappointed"

"Should have better instructions on how to open lock box , operating the heating system. "

"Lovely clean and nicely laid out property, beautifully decorated, very close to the promenade and local amenities. The front was in need of a bit of love to make it in-keeping with the inside of the house, and there was some noise from upstairs neighbours but otherwise a splendid stay."

"Fantastic stay. Chris and Wendy were excellent hosts. We would definitely return. "