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"Everyone was very pleasant that it will drive housekeeping as well"

"Hotel precioso"

"Overall this resort is great for families and couples. Food was good with many choices and A-la-cart restaurants (reservations required). Pools were good and the beach was great! I recommend that they provide more beach chairs and pool chairs as they run out quickly. Staff were great and our family really enjoyed the stay."

"Josefina was very pleasant, friendly & helpful. We were upgraded to excellent accommodation. Marco was also pleasant & helpful. Very nice resort. "

"Great location. Worth the all inclusive pkg!"

"Loved the rooftop pools and hot tubs"

"Ricardo and Adrianna from the kids club were awesome with my Grandkids I would return just because of them .The food in Casa Bella I would give a 5 out of 10 not alot of flavor and the meat was all over cooked .The rooms were clean but the beds could use an upgrading."

"Buen fin de semana, pasamos en este hotel, excelentes instalaciones, servicio y alimentos, spa increible, respetaron nuestros descuentos, mencion especial al personal en todas las areas, imposible acordarnos de todos pero ahi va Lucy en Ciao, Juan y Josue en Ipanema, Erick en recepcion de autos, etc.Gracias y claro que volveremos"

"Leaving today! Had a wonderful trip! Heard this resort will be Reno’d in August-December. The pools were beautiful and had character! Iguanas and Nacho the duck hung out everyday. Water aerobics class was so fun! The beach by the resort was outstanding. We took walks every afternoon as the tide is lower and lots more room to walk. The food was really good! The Mexican and Italian were awesome! The steakhouse was busy so if you want in go early!!! We never got to try it. The Asian food was meh… The entertainment was amazing! They know how to put on a show. I really enjoyed the Michael Jackson night! The whit party was insanely fun, and was like clubbing. Got your face painted by resort for the party. It was awesome! Loved that they had lots of hand sanitizer to use after touching all the handles to the spoons. Was super clean. The rooms were nothing too special, but were clean and nice and cool. The one thing that did really bug me so I hope they change it. Is they have the smokers all smoke by the lobby, so the lobby always smelled like smoke. Would probably be better to have them smoke a bit to the side so it didn’t blow as much in the lobby. If you have any issues walking ask for a lower ground room as the elevator is quite busy. We were on sixth floor and did quite a bit of stairs everyday. All in all it was an awesome resort! Very family friendly! Great service, great food, great entertainment. Can’t wait to come back after renos next year!! Best Trip! "