4/10 Poor
Lavonne Marie
20 November 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a really mixed review….please read. The Delta Hotels All-Inclusive Resort was in a beautiful mountain location! It was a very relaxing vacation. Enjoyed access to the beach via the shuttle. Loved all the wildlife in the area but beware of stingrays if you are going in the water. The room was modern, clean and comfortable but the resort restaurants, pools, and grounds are in need of some renovations and major TLC. Everything from old, stringy ripped towels to no facecloths and no body wash or lotion refills, to towel shortages around the pool, to chipped dinnerware and coffee mugs, and spoon shortages in the restaurant. Food was tasty but little variety day-to-day. Opted for the fresh omelette and pasta stations. The food truck was the best! Appreciated the leaf and fall cleanup that was done on a daily basis but disgusted by the amount of iguana poop everywhere-on the pathways, by the pools, and even in the water of the lazy river. This was unacceptable. For that reason alone we would not recommend or return. I hope someone reads this and does something about it because the resort does have the potential!
Lavonne Marie
Stayed 6 nights in Nov 2024