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"The staff was on top of everything. Food at breakfast was yummy as well."

"Needs little upgrading in terms of amenities otherwise excellent ."

"Awesome choices for swimming & attentive staff"

"Hard Rock Hotel Bali is incredibly family-friendly, offering a wide range of facilities and activities to keep the kids entertained all day. What truly stood out for us was the exceptional customer service — from top management to the frontline staff, everyone was warm and attentive. And of course, the pool is absolutely one of the best we’ve experienced!"

"Amazing service"

"We had a lovely stay, our room was spacious and cleaned everyday. The pool is huge and beautiful! Staff was very friendly, would definitely recommend!"

"We were blown way with every aspect of our stay at the Indigo. Everything from the service, the checkin, the food, room and attentiveness of staff was nothing short of 5 Star. The overall experience had been carefully curated and meticulously crafted. All the staff were super friendly and always trying to go above and beyond. The food was top quality, excellent buffet and choices including modern considerations for allergies and a references. We loved the secret pool for adults, very peaceful and tranquil. Cocktails were wonderful. Pool pillows were a nice touch. Rooms were super cozy. Well appointed, modern and tasteful design. Loved the walk in wardrobe space to keep clothes tidy. Even room service was top notch, fast and served in decent ceramic containers. Cafe coffee was excellent, proximity to the beach. Literally everything flawless. Stayed at many other 5 stars and high ends for comparison and the Indigo is definitely my favourite so far. We’ll be back!"

"The best"

"Absolutely perfect little hotel. Was waiting to go the Ritz Carlton the next four days and just wanted a short stop over as we arrived at 1AM. Not a single complaint except one. By far the worst pillows I e ever encountered, bug and hard as rocks. Everybody was complaining at breakfast. Made my own pillow out of clothes in my luggage. But the hotel everywhere else is fabulous and crazy worth the money. Fantastic free buffet breakfast. Literally like the Ritz minus the pillows. RGS 2025 April "