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"James, duty manager was a remarkable host. No delays in services, birthday celebrated by duty manager. Restaurants in the hotel were great."

"There's a metro entrance just next to the hotel. There are a number of local eateries nearby e.g. there's a comfortable Nan Cheng Xiang outlet just across the hotel where we had cheap and good local breakfast (opens 6am), so we didn't need to hv hotel breakfast at all. Hotel concierge Eric gave great service and arranged tours for us. We communicated via WeChat before arrival and he booked entrance and train tickets for us, and we only pay him after we arrive . Wow! The only complain we have is...

"My spouse and I enjoyed our stay at your hotel on our next trip we will be staying at your hotel👌"

"A great location and the quality of food in the restaurants is superb. Enjoyed the very spacious gym during the week stay. However, the room is a little small and decor is dated. "

"Property conditions are too old, some of the items are not working "

"Great location and stylish 5 star hotel. However, the internal facility is bit out dated, some parts even a bit damaged. "

"Great service, especially from Hebe and Eva. My second time at this hotel and will deffo stay there again."

"top of the line quality of suite materials and amenities as usual by Peninsula; breakfast can be improved; great concierge service; friendliness of staff; 2 restaurants seems to be not enough for such a big institution"