Hotel with a Concierge in Zhejiang from SAR 229

"Good"

"Es 2da vez que me hospedo en este hotel y he notado que su calidad ha bajado mucho, el desayuno era mucho mejor, las habitaciones necesitan una renovación y/o mantenimiento al menos, el AC no funcionaba bien. Luego de eso el hotel es hermoso, está muy bien ubicado cerca a parques y restaurantes a los que se puede ir caminando y disfrutar de un paseo."

"Hotel staff was amazing. Positive attitude to serve their hotel guests all the time. Staff service definitely meets a five-star hotel standard. However, the condition of the room needs renovation. Uneven flooring on bathroom floor. Grout dropped off between tiles were seen around toilet area. Otherwise, had a good hotel stay."

"Extemely helpful and pleasant service. Nice restarant serving western and asian food. Good value"

"The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms. The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options. The location is exquisite, right on the picturesque West Lake. The property would fit in perfectly into a Wes Anderson film. "

"Great hotel, very nice staff"

"To much heat in the room"

"Nice rooms and property "