Resorts & Hotels with Spas in Rio Grande do Sul from SAR 153

"I gave a rating of 3 to the staff due to the difficulty I had in retrieving a document I had forgotten in the room. I sent someone to the hotel twice, but only on the third attempt, after the person asked to speak with management, was the issue resolved. This caused a lot of embarrassment and was an uncomfortable situation."

"Nice property.Food in the restaurant quality bad.I had an experience where they served ceasar salad and it was missing the chicken I had to send it back.The dressing was mayonaise uggg"

"Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in."

"Everything was ok. The bathroom needs repair, there’s water leak"

"The safe did not work and they could not replace it until the following day, but I advised I needed specially for that day that was not working. They said I could store my belongings downstairs, which I felt uneasy and took them with me. Be aware that sheets and towels are not replaced everyday. I only found out about this on the second day, because I’ve noticed the towels were wet, and there was a sign next to the bed and another one in the bathroom stating that to preserve the environment they...

"I liked the free breakfast buffet. The hotel is very close to the park."

"Restaurant closes early"

"Good location, clean, very good breakfast, close to amenities. "