DoubleTree by Hilton Porto Alegre

3.0 star property
Hotel connected to the convention center in Porto Alegre with free breakfast

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Photo gallery for DoubleTree by Hilton Porto Alegre

Outdoor pool
Outdoor pool
Lobby
Outdoor pool
Superior Room, Accessible | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
The current price is SAR 317
SAR 333 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, River View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Superior Room, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Apartment Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed(s)

Room Superior

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Apartment Executive With Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About the neighborhood

Map
Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240

What's nearby

  • BarraShoppingSul Mall - 4 min walk - 0.4 km
  • Orla do Guaíba - 5 min walk - 0.5 km
  • Beira-Rio Stadium - 4 min drive - 2.6 km
  • Praia de Belas Shopping - 7 min drive - 5.6 km
  • Holy House of Mercy Hospital - 11 min drive - 8.4 km

Getting around

  • Rodoviaria de Porto Alegre Station - 19 min drive
  • Aeromóvel Station - 33 min drive
  • Salgado Filho Intl. Airport (POA) - 30 min drive

Restaurants

  • ‪Havanna - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Salvador Brewing Co. - ‬4 min walk
  • ‪Press Café - ‬9 min walk
  • ‪Bella Gula - ‬7 min walk

About this property

DoubleTree by Hilton Porto Alegre

Hotel located in Cristal
Consider a stay at DoubleTree by Hilton Porto Alegre and take advantage of a free breakfast buffet, a shopping mall on site, and laundry facilities. For some rest and relaxation, visit the steam room. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a gym and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool
  • Valet parking (surcharge), smoke-free premises, and a 24-hour front desk
  • An elevator
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 141 individually furnished rooms feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 95.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Room service available

Things to do

  • Designer stores
  • Fitness center
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Individually furnished
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 95.00 per day
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre

Frequently asked questions

Does DoubleTree by Hilton Porto Alegre have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree by Hilton Porto Alegre pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Porto Alegre?

Valet parking is available for BRL 95.00 per day.

What time is check-in at DoubleTree by Hilton Porto Alegre?

Check-in begins at 2:00 PM.

What time is check-out at DoubleTree by Hilton Porto Alegre?

Check-out is at noon.

Where is DoubleTree by Hilton Porto Alegre located?

Located in Cristal, this hotel is within a 10-minute walk of BarraShoppingSul Mall, Orla do Guaíba, and Ibere Camargo Foundation. Beira-Rio Stadium and Ruy Tedesco International Sport Club Museum are also within 2 mi (3 km).

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DoubleTree by Hilton Porto Alegre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 267 reviews
Rating 8 - Good. 54 out of 267 reviews
Rating 6 - Okay. 20 out of 267 reviews
Rating 4 - Poor. 10 out of 267 reviews
Rating 2 - Terrible. 13 out of 267 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
I would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tomas

Great experience. Welcoming people and nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and rooms. Buffet breakfast was amazing. Super convenient to grocery stores and the marathon (which is why we stayed there) and handy for buses downtown. Pool was outstanding with ocean view. Good value!
Stayed 2 nights in Sep 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned
Stayed 4 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
The Loacation is Amazing!
The loacation is amazing! Nice hotel and the bed was very comfortable. That said, they definately have room for improvement. Breakfast area was very disorganized and the employees appreared very overwhelmed. And the layout of our room was much different than the photos online and did not make sense. The TV block our amazing view of the river, which was very disappointing.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ivan Carlos

Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

VINICIUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

GERONIMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom quarto, decoração genérica, vista para o Rio e para a avenida, sem ducha higiênica.
Stayed 2 nights in Nov 2024

8/10 Good

Vitoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estrutura, mas pode melhorar o serviço
O hotel é bonito, os quartos são completos e o atendimento é bom, mas fiquei com a sensação de que os espaços e equipe não são suficientes para o numero de hospedes. O checkin foi demorado. No café da manhã, não tinha mesa disponivel e tivemos que sentar do lado de fora no calor, demoraram para colocar a mesa para nós (nao havia guardanapos nem talheres disponíveis no buffet, apenas nas mesas) e não nos ajudaram a abrir o guarda-sol para que pudessemos ao menos comer na sombra (não é possível fazer isso sozinhos).
Stayed 3 nights in Nov 2024

4/10 Poor

alvaro M

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
Tudo ótimo, hotel muito confortável, café da manhã de qualidade. Só faltam serviços de spa/massagem.
Stayed 1 night in Nov 2024

2/10 Terrible

marcelo artur

Liked: Cleanliness
Disliked: Staff & service
Problemas com a conta. Cobrança a maior
Stayed 4 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Decepcionada, foi minha 2 vez. Diferente da primeira ficamos indignados com a falta de funcionários e os poucos que tinha, super despreparados. Não tinha manobrista e segurança na porta, não tinha maleiro para pegar as malas, ficamos 40 min para levarem a mala e não levaram, tivemos que voltar pegar. no café estavam fazendo só 2 opções do cardápio. Quando estava esperando o táxi começou a chover e o homem é que estava na recepção estava de papo com outros colegas e nem aí para os hóspedes se molhando, eu tive que pedir a gentileza de me alcançar um guarda-chuva… quando ele pegou era um guarda-chuva todo quebrado. Tanto no meu checkin quanto no checkout tinham pessoas reclamando. A piscina é gélida. Apesar da estrutura boa e aconchegante percebe-se claramente falta de funcionários e pessoal treinado. Infelizmente quem sai prejudicado é o hóspede que paga uma diária cara para um padrão Hilton e se decepciona.
Stayed 2 nights in Nov 2024

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aline

Stayed 1 night in Oct 2024

6/10 Okay

Mauricio

Liked: Room comfort
Disliked: Property conditions & facilities
Pessimo para um 4 estrelas .
Piscina estava suja, verde e com lodo no fundo e na lateral . Ao redor da piscina piso todo arrancado e com lixo . Qdo chegamos não tinha ninguém para estacionar o carro ou orientar para estacionar ou acessar hotel pelo shoping. Uma confusão . Checkout mais confuso ainda .
Stayed 1 night in Nov 2024

10/10 Excellent

PAULO R F

Stayed 1 night in Oct 2024

10/10 Excellent

Rafael Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUITO SATISFEITO , PRETENDO RETORNAR.
RECOMENDO. SUPEROU NOSSAS ESPECTATIVAS. ATENDIMENTO, CONFORTO E LOCALIZAÇÃO ESTRATÉGICA PARA QUEM APRECIA NATUREZA E LAZER.
VISTA DA FRENTE DO COMPLEXO.
VISTA DA PISCINA DO HOTEL
Stayed 1 night in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
o hotel é muito bacana. serviços do hotel deixaram a desejar, principalmente na chegada , com falta de informacoes para estacionamento. Hotel reserva para terceiros o espaço externo , e nos hospedes ficamos sem mesas e cadeiras para usufruir do entardecer , como gostariamos.
Stayed 1 night in Oct 2024

8/10 Good

Eduarda

Stayed 1 night in Oct 2024

4/10 Poor

felipe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Praticidade terrível!
Hotel é novo, mas o atendimento deixa e desejar. Falta cordialidade principalmente na recepção. Por ser junto a um shopping o acesso é confuso. No nosso dia estava tendo uma maratona no entorno do hotel o que dificultou o acesso pela entrada principal. Tivemos que acessar pelo estacionamento e subir com as próprias bagagens pegando 2 elevadores o que foi cansativo ainda mais que temos filho de colo. No bar do hall o atendimento é lento e precário. Serviram um ovo mal cozido para nosso bebe. Pedimos pra trocar por bem cozido. Ao inves de fazer um ovo novo requentaram o ovo. Também no terraço do bar reservaram dois espaços para evento deixando um espaço muito pequeno para quem quisesse curtir a vista do hotel. E por fim meu ticket de estacionamento nao funcionou no check out e tive que peregrinar por 20 minutos até encontrar alguém. Mesmo sendo serviço de garagem terceirizado acredito que o hotel deixa a desejar pois quem passa o “perrengue” é o hóspede. Enfim, decepcionante. Não voltarei
Stayed 1 night in Oct 2024

10/10 Excellent

Otavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente e prático
Stayed 1 night in Sep 2024