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"The hotel is up-to-date and well maintained. Our room was comfortable and had nice bathroom and shower facilities. The room was outfitted with a small refrigerator, microwave, and Nespresso machine—bonus points for this nicety! Even though we were told the room would only be serviced once during our three-night stay, it was cleaned every day. The hotel is on the north west end of Jeju, and the closest town is the charming yet unassuming village of Aewol. It’s not exactly lively but suited us well. The nightly rate was excellent value for the quality of the facility and service."

"The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed. "

"Our stay was excellent and the staff was very helpful!"

"Very nice hotel. Staff show great respect to guests and are very helpful. The breakfast was a bit expensive and we decided against it because we only wanted a light snack. Ate at Paris Baguette next door which was pretty good."

"We loved our room, the view, the pools "

"Wonderful place to stay! Staff is very friendly and helpful. We have loved the Whistle Lark and Jeju Island thoroughly!"

"I loved this property but there were some issues. Initially we were told that the AC was not available until summer. However due to in-floor heating the room was hot. After phoning guest services we were told how to turn off the boiler and then told to open window. The next we complained it was still too warm and asked for fan which they said would be delivered. Once returning for the evening there was no fan. I went to front desk and told them that if there is no AC the least they can do is provide fans. Shortly after this complaint we were given the remote for the AC. INTERESTING!! The other shortcoming was the wifi was basically useless. We could hardly check in for our next flight and had to bring this up with the guest services. This problem could not be remedied. Otherwise this location and hotel was great. The carpets were stained and dirty in hallways. It does need some attention. The parking was included and secure in garage. I would stay here again. "

"Clean area, friendly services, "

"Good place"