Shinhwa Jeju Shinhwa World Hotel & Resorts

4.5 star property
Luxury hotel with a free water park connected to a shopping center in Seogwipo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shinhwa Jeju Shinhwa World Hotel & Resorts

Land view from property
Lobby
Exterior
BBQ/picnic area
Cleanliness standards

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is SAR 439
SAR 488 total
includes taxes & fees
22 Nov - 23 Nov

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Room options

Available filters for rooms
Showing 27 of 27 rooms

[Hanbok+Casino PKG] Deluxe King (Sky pool + Water park for 2/Bathtub) +Hanbok rental +Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King (Sky pool + Water park for 2/Bathtub)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe family Twin (Sky pool + Water park for 2/Bathtub)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

Superior King (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, Bathtub (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Superior King Water Park View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

[Hanbok PKG] Deluxe King (Sky pool + Water park for 2/Bathtub) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, Pool View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

[Hanbok+Casino PKG]Deluxe Family Courtyard(Sky pool + Water park for 3)+Hanbok rental+Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

Deluxe Family Courtyard (Sky pool + Water park for 3)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

[Hanbok+Casino PKG] Superior King Water Park View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

[Hanbok PKG] Superior Twin Room, Pool View (Sky pool + Water park for 2)+Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

[Hanbok PKG] Superior King (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

[Hanbok PKG] Superior King Water Park View (Sky pool + Water park for 2) + Hanbok rental 4 hours for

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

[Hanbok PKG] Deluxe family Twin (Sky pool + Water park for 2/Bathtub) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

[Hanbok PKG] Deluxe Family Courtyard (Sky pool + Water park for 3) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

[Hanbok+Casino PKG]Deluxe family Twin(Sky pool+Water park for 2/Bathtub)+Hanbok rental+CasinoVoucher

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

[Hanbok+Casino PKG] Family Connecting Room (Sky Pool + Water Park + Theme Park BIG3)

Highlights

Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

[Hanbok PKG]Family Connecting Room (Sky Pool+Water Park+Theme Park BIG3)+Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

[Hanbok+Casino PKG] Junior Suite, Bathtub (Sky pool + Water park for 2)+Hanbok rental+Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

[Hanbok+Casino PKG] Superior Twin Room (Sky pool + Water park for 2) +Hanbok rental +Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

[Hanbok PKG] Junior Suite, Bathtub (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

[Hanbok+Casino PKG] Superior Twin Room, Pool View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

[Hanbok+Casino PKG] Superior King (Sky pool + Water park for 2) +Hanbok rental +Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

[Hanbok PKG] Superior Twin Room (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Family Connecting Room (Sky Pool + Water Park + Theme Park BIG3)

Highlights

Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
2 bedrooms
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the neighborhood

Map
38, Sinhwayeoksa-ro 304beon-gil, Andeok-myeon, Seogwipo, Jeju, 63522

What's nearby

  • Jeju Shinhwa World - 6 min walk - 0.5 km
  • Jeju Aerospace Museum - 4 min drive - 1.8 km
  • Osulloc Tea Museum - 5 min drive - 4.1 km
  • Hello Kitty Island - 7 min drive - 5.7 km
  • Sanbangsan Mountain Carbonate Hot Springs - 9 min drive - 8.1 km

Getting around

  • Jeju Intl. Airport (CJU) - 43 min drive

Restaurants

  • ‪Landing Dining - ‬7 min walk
  • ‪Sky on 5 Dining - ‬14 min walk
  • ‪Starbucks Reserve - ‬13 min walk
  • ‪성화정 - ‬1 min walk
  • ‪그림카페 - ‬7 min drive

About this property

Shinhwa Jeju Shinhwa World Hotel & Resorts

Luxury eco-certified hotel near Jeju Shinhwa World
Take advantage of free water park access, a poolside bar, and a grocery/convenience store at Shinhwa Jeju Shinhwa World Hotel & Resorts. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with a lazy river, a waterslide, and cabanas
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and a banquet hall
  • An elevator, smoke-free premises, and luggage storage
Room features
All 533 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hair dryers and shampoo
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: KRW 58000 for adults and KRW 35000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Bar on Top

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property’s arcade/game room is currently closed.
Access to the pool is available on a first-come, first-served basis, once per day. Children under 55 inches (140 centimeters) in height must wear a life jacket in the swimming pool and be accompanied by an adult.
As of March 29, 2024, this property does not provide disposable personal items, such as toothbrush, toothpaste, and razors.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 55000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 58000 for adults and KRW 35000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 55000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shinhwa Jeju Shinhwa World Hotel Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel Resorts
Shinhwa Jeju Shinhwa World Resorts Seogwipo
Shinhwa Jeju Shinhwa World Resorts
Shinhwa Jeju Shinhwa World Resorts
Hotel Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Seogwipo Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel
Shinhwa Jeju Shinhwa World Hotel Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel Resorts
Shinhwa Jeju Shinhwa World Resorts Seogwipo
Shinhwa Jeju Shinhwa World Resorts
Hotel Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Seogwipo Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel
Shinhwa Jeju Shinhwa World Hotel Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel Resorts
Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Shinhwa Jeju Shinhwa World Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Hotel Shinhwa Jeju Shinhwa World Hotel & Resorts
Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel
Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel Seogwipo

Frequently asked questions

Does Shinhwa Jeju Shinhwa World Hotel & Resorts have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Shinhwa Jeju Shinhwa World Hotel & Resorts pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shinhwa Jeju Shinhwa World Hotel & Resorts?

Self parking is free at this property.

What time is check-in at Shinhwa Jeju Shinhwa World Hotel & Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Shinhwa Jeju Shinhwa World Hotel & Resorts?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Shinhwa Jeju Shinhwa World Hotel & Resorts located?

This family-friendly Seogwipo hotel is located in the mountains, within 1 mi (2 km) of Jeju Premium Center and Jeju Shinhwa World. Jeju Aerospace Museum and Alice in Wonderland are also within 1 mi (2 km).

Shinhwa Jeju Shinhwa World Hotel & Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 753 reviews" "
Rating 8 - Good. 169 out of 753 reviews" "
Rating 6 - Okay. 77 out of 753 reviews" "
Rating 4 - Poor. 31 out of 753 reviews" "
Rating 2 - Terrible. 29 out of 753 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we needed and surpassed expectations!
Stayed 1 night in Oct 2024

6/10 Okay

Roman

Traveled with family and small children
Liked: Staff & service, amenities
This was a nice installation to visit. What I disliked about it is the fact that over half of the water was closed and wasn't posted on the website. Also, when I booked my stay I booked for my family. This including my child and the hotel didnt have anything set up for my child's stay. Not even the breakfast. Besides that, it was a nice stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
VERY UNDERWHELMING - booked this resort due to the advertised “pool party” however it was full of children and can’t even be called a party, music not loud enough, no lights, no edm/house music as stated, no vibe at all - fireworks were called off our whole stay due to “weather” however there was 0 weather issues it was sunny throughout - outdated rooms, no bidet/toilet - housekeeping forgot to replace something every day eg only 1 robe one day, no tissue box the next - water park a lot smaller than it looks on photos - nothing like the photos, do not recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Wootaek

Stayed 1 night in Jul 2024

10/10 Excellent

quangminh

Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK stay
Ok stay. Unfortunately our son got sick so did not get to use the wonderful facilities
Stayed 1 night in May 2024

6/10 Okay

Hui

Liked: Cleanliness, property conditions & facilities, room comfort
no vegetarian restaurant around almost, hard to communicate with man by english
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Young-Jihn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very unkind staff especially during check-in
Stayed 1 night in Apr 2024

10/10 Excellent

Dinesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Shinhwa staff
though the room is not as expected, the staff was friendly and very much supportive. special thanks to front desk ladies who helps me to find nice flowers for my wife's birthday.
Stayed 3 nights in Apr 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. Theme park was fun. Good dining options. Would have liked more complimentary tea and coffee.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert George Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Sean, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Ricky

Stayed 9 nights in Oct 2023

10/10 Excellent

Ciara Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this property. Loved the amenities (theme park, water park, arcade, bowling, shopping, and different food options). Even though the outdoor water park was closed during this time the indoor water park was great! Kids loved it. It is a distance from other tourist attractions we wanted to visit like the Aquarium but we made it work. You can definitely have fun and enjoy your trip all at the resort with the amenities provided. But if you plan to explore other areas of the island, prepare to drive (we had a rental). We visited hello kitty land and chocolate museum that was near us. We planned another day to explore other parts. But the resort was wonderful. We plan to return and stay at the same resort to enjoy the water park and theme park more!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort and a lot of fun to do..
Stayed 2 nights in Sep 2023

10/10 Excellent

Hanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Well organized and lots of things to do. Staff were super friendly and helpful. They were willing to help me anytime I needed anything.
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Jacquelyn

Stayed 2 nights in Jun 2023

10/10 Excellent

Nikki N

Stayed 3 nights in Jun 2023

10/10 Excellent

MINJI

Stayed 2 nights in Jan 2023

10/10 Excellent

Su

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun to spend time here
Stayed 2 nights in Nov 2022

10/10 Excellent

Jung Sup

Stayed 2 nights in Nov 2022

4/10 Poor

Meredith

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Don’t get me wrong, the facilities were nice and clean, but we had a horrible time at this resort. We booked it with the intention of having a lot of outlets for our 4 year old to play. When we arrived, we were told we had to reserve one of three three hour spots for the outdoor heated pool. Once you enter, you can’t exit. If you choose the first time slot, you can’t go to the water park at all because it doesn’t open until the second time slot. No restaurants open until noon but the second time slot opens at noon. So you either lose time at the pool to eat lunch or go to the pool but then you have to wait for the pool restaurant to open at 2 to eat. So my 4 year old, who wakes up at 7am, had nothing to do until noon and had to wait until 2 to eat lunch and couldn’t leave the pool for any reason or we were done for the day. This makes zero sense. I complained about it and they didn’t care. They gave me additional theme park entrance cards but guess what—the cards have a limit of three rides and my son was too short for most of the rides. So we were done in about 30 minutes there. Our son couldn’t do the kids club because he’s not a native speaker. I completely regret staying there. If you’re a foreigner, you should definitely choose a different location and explore the island more.