Hotel with a Concierge in Granada Department from SAR 67

"Excellent service "

"Pool area poir maintain, bedroom shower poor conditions, air conditioner not working correctly, tv did not function. Etc, etc, etc"

"They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience "

"Douglas Hughes is an excellent owner-host. He also has an exceptional staff. The hotel is exquisite. Great location too. "

"Love the place and the people very friendly. Viva NiCOYA"

"I traveled with the family for vacations and we decided to go to Granada before going to the beach. The hotel is nice, room js cozy, staff is lovely, but I saw the kitchen and it was not a nice view...."

"We did not stay, as the neighbourhood was in a slum, very unsafe"

"A lovely, quiet, comfortable place to stay. Staff (Brandon, Jaime, et al) were remarkably welcoming and efficient. Highly recommended in a lovely city."