Hotel with a Concierge in Crete from SAR 455

"Great location, excellent property in general. Walking distance to many restaurants; we recommend ippokampos if you love seafood and sunsets and peskesi for a traditional Cretan meal! The staff were great and went above and beyond. The room was clean and had an excellent view from our balcony. Definitely recommend! "

"One of the best resorts. Had an absolutely wonderful experience. Staff was beyond helpful and friendly. Food was great. Beach was beautiful. Would definitely come again!"

"16 exceptional evenings at Hyperion City Hotel, perfectly located within walking distance of Old Town, City Center, and residential neighborhoods. The friendly and welcoming staff tended to our every need. Highly recommended."

"Fantastic facilities and great options for all ages. Food quality is fantastic and the main restaurant has themed nights to keep it varied. Most of the food is also cooked fresh in open kitchens which is great. The dining area can be a bit noisy but there’s an adults only area which I’m sure would be quieter. Room was fantastic for us. We had 2 adjoining rooms for a family of 5 and had 4 separate sleeping areas. Staff were great although the bar staff were always stretched resulting in long queues. Water park area is fantastic. Kids loved it. The option of an indoor pool in low season also great if the weather is not great. Beach area is amazing and so are the never ending pool options. The kids club looked great although our kids were probably on the older side so didn’t participate. The play park is awesome. Huge climbing frames and crazy golf all within a secured gated area. Having the tennis/sports centre facilities adjacent to the hotel is also a great option with free table tennis within the sports centre building. Only suggestion is to consider table service as no one wants to spend up to 15mins queuing at the bar. Not really giving 5 star vibes. Was nice to see the hotel manager getting table service though… All in all, we’d likely return. "

"We had a great time here. The staff was very helpful. There was construction so parking was tricky but the staff went above and beyond to help us. "

"Found the staff to be extremely helpful. Will stay here again. "

"My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion."

"Great location close to Old Port. The sound of the ocean was soothing for sleep. The staff was so helpful in arranging for transportation. "

"Good access to the airport. Close to the bus to Heraklion. Staff were very helpful. The only wrinkle is that water in the rooms is non-potable so bring your own water. "