Hotel with a Concierge in Colorado from SAR 446

"At the front desk, the same young lady checked me in, checked me out and helped me in between. Everywhere around the hotel was clean and well kept."

"We had a short but wonderful stay at the Ritz. Comfortable beds and pillows, along with nice toiletries, and plenty of room, were the highlights for me."

"Our room was large nicely appointed and comfortable. The service is the real issue at this hotel. They are understaffed and don't answer the phone most of the times. The majority of the staff do not seem happy to to provide customer service. When I checked out, they presented me with a bill that included room and taxes which I had already paid through Expedia. It seems very unorganized and like I said customer service is very poor."

"Great conference hotel! Rooms are exceptional, well taken care of. Staff is great! Many food options, too."

"We stay at many higher end hotels but rarely have we been so impressed with the entire experience. The hotel is beautiful, the suite was pristine, the service exceeded expectation, we felt completely attended to at every turn, could not More of the than not we decide to try somewhere new but "

"just what I needed for a business trip. Staff was very helpful. "

"They need to fix the elevator"

"Great staff, great location, very nice unit. We would stay there again without hesitation. My only complaint was the noise from children screaming and running around with ski boots it seemed. "