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"Was really nice place n luxurious the entire time was perfect "

"stayed 2 nights for a short visit to Durham and surrounds. Excellent choice of hotel.Newly renovated superior room on 4th floor ,very spacious,clean and bright..No complaint whatever apart from heavy safe placed loosely on floor under desk top.Food in restaurant was very good especially breakfast choices,and staff only too pleased to deal with a couple of awkward requests on our part. Especially Daisy,Dan and all staff we spoke with. "

"Wonderful stay, staff were all amazing special thanks to Stuart on reception for making some arrangements on the night for us very much appreciated we will definitely be back. "

"Nice room, friendly staff, and a lovely breakfast "

"It would benefit guests if the car park was tarmaced and marked with bays!"

"Lovely hotel great staff comfy mattress just perfect for an overnight stay"

"Love staying at Blackwell Grange. They always make you feel so welcome. The grange has its mix of the tradition and the modern. The grounds are lovely for a little stroke around too. It will be fantastic when the update on the spar is completed. "

"The unique experience of staying in a castle"

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until 8.30/8.45. I really felt like it was too much trouble and didn’t feel welcomed at all. I booked the table initially for 6 people, we were I fact part of a lager group of around 20 people staying at the hotel for an event we were attending the next day. Having spoke to the other people in the party we decided against it and ate from the bar instead. I would not recommend anyone to book to dine at the restaurant based on this encounter. Also may I add that most of the tables were not occupied from around 7pm until the time we were told we could eat from so I don’t understand why we couldn’t get a reservation either. Very disappointing experience. "