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"Very friendly staff!"

"The room was great. "

"Excellent service "

"Great price for the location! Close to Tokyo Station and everything. Close to subway station and the TR station. Very quiet. Unbelievable for that location! Friendly staff except some junior staff’s English level should be improved. Overall very good experience!"

"Read many reviews for many hotels in Tokyo and decided on Keio Plaza Hotel. Best decision ever! The hotel was beautiful, had lots to offer, and was centrally located to all the things we did in Tokyo. We had a room in the Premier Main Tower and a room in the South Tower. The main tower is newer or newly remodeled. The main tower is the way to go. The staff was amazing. Always cheerful and helpful. My husband forgot a piece of his CPAP machine and the concierge desk was wonderful in helping us get the piece locally. I would definitely recommend this hotel and if I ever come back to Tokyo, this is where I will stay."

"I had been traveling for 28 hours. The staff was so helpful and polite, even at midnight. The spa is glorious, everything is clean and I will definitely be staying again before I fly out because the convenience is top tier"

"THE BUFFET IS SO WORTH IT!! Pay the extra money for it!! Amenities are nice too. "

"Great customer service, lots of amenities, close to Disneyland."

"Convenient for public transport with spacious and comfortable rooms. A facilities issue with our room was dealt with quickly and competently."