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"The entire experience from check in to check out was 10/10. The room was clean and bed was super comfortable. The breakfast had a good tasty selection.The staff were really friendly, helpful and attentive. We were lucky to be part of the Christmas party celebration - Holly Jolly, which was a really wonderful experience. "

"Room was very nice with view of the dragon bridge. Guest relations staff was very helpful. Booked tour for me and called Asus repair shop to assist me in getting my computer repaired. Even though I indicated to reuse towels they were still replaced. "

"Spent 3 nights in the executive suite. Great value for money for my family of six. It rained nonstop for 2 days (expected in mid-Dec) but the indoor waterpark (heated water) and the Onsen was enough to keep the kids active and happy. We went into town all three nights for dinner. It’s not far but the 40km/hr speed limit and traffic made the rides at least 30 minutes or more each way. In town, the food quality, selection, and cost was unbelievably good. The breakfast buffet at the hotel was nice, but room service food and price was ridiculous compared to what you can find outside of the hotel. Overall, we had a great time and would come back again! Some info that may be useful: Room had flip flops you can wear out. Couple of umbrellas in the room. Take towels to the waterpark - they charge you to rent towels, except for the Onsen area that provides towels on the 4th floor. Lockers are on the 1st floor Waterpark and 4th floor Onsen, but each lockers are relatively small. "

"Great staff !! Would definitely recommend it"

"A fantastic and magical place with the best staff !! One of the best places we’ve ever stayed. Great spa for massages too!"

"We had the best time here, we were able to upgrade to a villa. It was stunning. Friendly staff always willing to help. We all, including kids had a good time all around."

"This was a beautiful property. The staff could not have been more helpful. The daily breakfast was more than you would ever expect. Our stay was perfect Thank you so much"

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