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"Room was comfortable but there were a few stains on the curtains and the bathroom door. We enjoyed a really good breakfast and would definitely stay here again."

"Interesting first stay at Grand Hotel Hartlepool i am sure once it was a very plush hotel but starting to look a bit tired these days most annoying was noisy plumbing which did wake me up sometimes but staff were all very friendly and moved me after problems with my tv and Internet "

"It was my first time in Middlesbrough and I know I chose a lovely hotel to stay in for me and my son, my son who is 15 years old went out every day meeting up with his friends he knows from online games. Excellent hotel & Staff will most definitely recommend and come back and stay again."

"Very clean, only downside was they only provided 1 bath towel, but 2 guests. Girl on reception lovely and helpful. "

"I don’t stay enought long yet ask me after week or two"

"I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was...

" Bad bit was the tv was not working the 2 days we were there "