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"Lovely staff and service. Clean and welcoming "

"Excellent service from Reception Desk staff. Efficient, courteous and helpful."

"There is nothing to dislike staff are very friendly and welcoming this is my go to place when im in this area "

"Ive had some fun of late finding hotels to stop at that are off the beaten track so to speak. As much as a Travelodge is useful they are generally quite soulless. And once every now and then you come across a complete gem. The Marine Hotel is one of those. The place itself is absolutely lovely, situated nicely on the beachfront in Hartlepool, its old school but full of character. The ceilings in the bar area are super high and the food is hearty and potions large. But it’s the staff that make this place. They have a tough time having to run between the bar and the reception check in but they are fun, attentive and in some cases downright brilliant. I personally witnessed the night watchman take it upon himself to aid a man from Germany whos company had screwed him putting him in a hotel whose check in closed at 9pm and who didn’t have a room for the night. Despite the Marine being full, the lad rand dozens of hotels in the area to find the guy somewhere to stay eventually succeeding. Most others would have washed their hands, this guy restored faith in humans (just sorry with my stupid brain I forgot his name! I THINK it was Andy?!?! lol! If you are reading this sorry mate!) Oh and to top it off they have Caffereys on tap. I hadn’t had a pint of that since 2005. Amazing place and if I head back to the ‘pool I will be returning. "

"Great service good food and the team are alsways so helpful graet quiet stay everh time "

"Stayed a few times from the management Janes , Xavier, and awsesom housekeeping maids like Michel , wonderful people "

"Loved it"

"One word - Fantastic !!!!"

"The Spa Hotel sits just above the gorgeous coastline with an easy path down to the seaside. It is a slightly steep hill up to the town center, but that's easily walkable. The restaurant was excellent and everyone so kind and friendly. I saw the most spectacular sunrise and sunset at the property. You can't help but fall in love with the Hotel and it's natural beauty in the seaside surroundings."