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"Such a unique experience, love the heated pool and outdoor shower.."

"Property was beautiful n resourceful. My only issue was the scented tissue in the restrooms was offputting. "

"We stayed at Hotel Milam from April 9–13 to celebrate our 10-year anniversary, and it was the perfect romantic escape. From the moment we walked into the breathtaking entrance, we were met with serene vibes and warm hospitality. A welcome drink was offered upon arrival, setting the tone for a peaceful and luxurious stay. I had pre-arranged one of their romantic packages, and my wife was surprised with a beautiful room setup, balloons, candles, and rose petals. The room itself was spotless, modern, and relaxing. We especially loved the private pool inside our room. It added so much comfort and privacy. One of our favorite features was the outdoor shower. Bathing under the open sky felt peaceful and grounding, truly connecting us with nature. We also enjoyed a couples massage at Xunáan Spa, located right on the property. It was one of the best massages we’ve ever had; deeply relaxing and incredibly thorough, with attention to every inch of the body. Every part of our stay felt intentional and soothing, and the staff were kind, helpful, and professional throughout. If you’re looking for a stylish, romantic getaway in Tulum, Hotel Milam is it. We’ll cherish this trip forever and can’t wait to return."

"Lovely hotel with great staff and customer service. So helpful for arranging taxis and also amazing breakfast included! Rooftop is awesome and great room and shower too!! Would come back again!"

"Loved it - Will be coming back ! and the people where great !!"

"I found this property to be authentic and private, very calm and NOT a party scene, staff were great and it was close to all the best restaurants. Feels like a cabin on the beach"

"This resort is truly a hidden gem, offering stunning views of lush jungle landscapes and shimmering pools. With a wide variety of pools and dining options, we indulged in a new culinary experience every day of our week-long stay—never repeating a meal! Each dish was absolutely delicious, the shows were spectacular, and the staff exceeded expectations with their professionalism, warmth, and attentiveness to every detail. My time at this secret retreat was nothing short of exceptional. "

"The architecture of the hotel is unique, excellent exterior design. The room is really spacious, with interesting interior design, large bathroom with both a shower and jacuzzi tub and all the necessities needed for after the shower. Plenty of towels, no need to bring your own for the beach. The restaurant food was really good and the staff very helpful. Very clean in and out of the room. The property has its own beach with chairs, bean bags and kayaks. I would gladly go there again. The only negative I have is about the area around, the road to the hotel is very narrow, bumpy and there was a construction work in the neighboring property with quite some noise during the day. "

"The entire staff was incredibly friendly and willing to go above and beyond to help us with whatever we wanted or needed. The hotel is clean, beautiful and peaceful. Our room was aesthetically pleasing, had all that we needed and the bed was large and comfortable. The bikes they have available made riding anywhere in town a breeze!!"