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"great stay :)"

"Good location with helpful staff and clean room"

"What an amazing place. First the location is great as it is right in the heart of the old city, near the night bazaar and many restaurants. The actual property itself is absolutely beautiful with well kept interiors and lawns, including private books and crannies. The breakfast was great with a lot of selections. The pool is great, especially if you have kids as it has a water slide and whole kids play area in the pool. Basically the place is definitely top tier. The only negative I would have to say is that it is a bit pricey compared to most hotels in Chiang Mai, and also that it's size can make it feel less personal and inviting than other hotels. that being said, one event sealed the deal for us and made a one night stay turn to 4. I lost my camera at an event off-site from, but booked through the hotel. I called them to ask if there was anything they could do (assuming I my camera was a loss). Patt from the hotel staff (who has been incredibly helpful throughout our visit) said she would call the golf course where I lost my camera. less than 40 minutes later she informed me that not only had they found my camera, but the course was going to drop it off at the hotel for me! I had my camera back the next day. I cannot begin to express how amazing the level of support made us feel, and how thankful and impressed I am with the staff at both the Shangri-La and the Gasson Panorama Golf Club. I will be singing their praises for years to come "

"When we booked/reserved this hotel earlier in the year, we didn't realise it would be during the Loy Krathong festival. However, it was a blessing in disguise as the front of the hotel was where the parade passed through not just on our first night but our second night too. We got to experience the festival from the comfort of the main balcony/patio area for guests. On top of this, the hotel gifted us a Krathong to put in the river, which was a 10 minute walk away. The hotel is in a very convenient location, quiet and relaxing. We didn't have breakfast so can't comment on that. The downside would be the bathroom smells a bit damp. Otherwise, all good."

"Very comfortable room and excellent service. "

"Great location and quiet. Shopping mall nearby "

"Very nice hotel. Excellent breakfast. Rooms were small. Location was very good. "

"Was a very good stay . We loved our time there. Thank you for your lovely service and kindness. We will come back . The pool aperitif was amazing. "

"Nice new modern property, a little away from the markets and more food options. Large rooms, modern facilities and comfortable. "