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"Nice property. Yet king mattress needed changing as springs were bad. Staff in reception was cold. Staff in spa were not motivated. When I asked for glass of water they pointed to where the glasses were. And when I entered they did no effort to accompany to show facilities. Breakfast was very good. "

"Our initial greeting was nonexistent. We arrived late at night and the front desk lady was apparently doing something with the man at the desk. But there was no recognition of our presence. Neither one was talking and the man was looking at his phone. This went on for 5” when my husband said, “we are here to check in,” The lady told him she would get to us after she finished working with her colleague. Still, no greeting. Another 7” went by, and eventually she gave him some papers and he left....