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"Excellent hotel. Highly recommend. "

"Service here was excellent. Rooms were very clean. They accommodated our request for extra coffee very well with no extra charge. Breakfast was very good and the kitchen staff and others were very friendly."

"The food was great, especially the international and the Latin restaurant! The breakfast buffet was the best! The staff were also very friendly and attentive! Mattie, the sweet cook that made our eggs every morning was just amazing! She was always smiling and happy to be cooking for us. Francis that greeted us during the breakfast buffet was also fantastic! So cheerful and very welcoming! We did not stay on the premiere side so our room was dated but we still had a great time at the resort! If you want to upgrade and have a better room then pay extra to stay on the premiere side. We do not stay in our room long enough to really care about that! The beach is not for swimming but we went on an excursion to Isla Tortuga for the best beach experience! A must tour! The resort has many pool games and activities but just know that it is mainly in Spanish. We wish it was more in English but we still had fun participating in some of the activities! Overall, we had such an amazing vacation there and highly recommend it! "

"Our room was very clean and very updated. The thermal spas were plentiful and well designed. We loved the coffee bar with private pool that looked out over a farm full of animals and the volcano. It is beautiful. "

"Very nice and hospitable people. Perfect place to stay. Thank you for your upstanding service."

"This place is so beautiful! All the rainforest jungle landscaping is phenomenal. The location is perfect in the middle of all activities and the view of the volcano is the best. We had both a sunny day, cloudy and rainy day and all were great there. The hot springs are well shaded from sun and rain. The buffet breakfast is great and my kids loved the nachos, burgers and wood-Fire pizza at the bar. Their Asian salad was amazing as well! I was happy with the prices being very reasonable - $10-$12 meals. My daughter and I even shared a pizza a couple times so that was a $6 meal for us each. I was surprised it didn’t feel crowded, even during spring break. "

"Amazing experience. Daniel gave us great information. Very clean and surrounded by nature. Breakfast delicious!! Superb!"

"Amazing place & impeccable grounds plus excellent customer service "

"We had an amazing time here!! Grounds were beautiful, restaurant and pool were both great. Highly recommend!"