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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and a full-service spa

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Garden
Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Spa
The current price is SAR 836
SAR 945 total
includes taxes & fees
28 Feb - 1 Mar

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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The price is SAR 1,232
SAR 1,392 total
includes taxes & fees
13 Mar - 14 Mar
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About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Paradise Hot Springs - 10 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Los Lagos Hot Springs
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub, and a poolside bar. Treat yourself to a body scrub, a manicure/pedicure, or aromatherapy at Fangus, the onsite spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch, and dinner. Enjoy onsite activities like hiking/biking, horseback riding, and ziplining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and wedding services
  • 2 meeting rooms, tour/ticket assistance, and a water dispenser
  • Guest reviews speak highly of the dining options, breakfast, and overall value
Room features
All 96 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Hot tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (5382 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible shuttle
  • Pool access ramp on site
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

More

  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools, and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 27 Safar 2025, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 28 Safar 2025 start from $251.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Check-out is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 894 out of 1109 reviews
Rating 8 - Good. 155 out of 1109 reviews
Rating 6 - Okay. 32 out of 1109 reviews
Rating 4 - Poor. 17 out of 1109 reviews
Rating 2 - Terrible. 11 out of 1109 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay and enjoy hot spring and onsite excursions
Stayed 3 nights in Feb 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities
Very kind staff and proximity to restaurants/activities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and hot springs pools. Also, wonderful swim up pool bar. Wish we had stayed longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel, the amenities and the staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price. Loved the thermal baths, dining options and large rooms. Full service resort with spa, multiple pools, even zip lining on site.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were my favorite feature of the resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room, hot springs, breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful relaxing stay. Loved the quiet and peaceful setting
Stayed 2 nights in Jan 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service and a beautiful property! The restaurant was fantastic, shuttle convenient…only good things to say!
Stayed 3 nights in Jan 2025

10/10 Excellent

Hugues

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, nice pools .. perfect spot for a family get away close to Arenal Volcano
Stayed 3 nights in Dec 2024

8/10 Good

Harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place! Fantastic food and so many pools/hot springs that it never felt crowded. All the employees were super friendly and the chauffeurs were so quick! Great location for excursions! We will be back!
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, food is solid. Have to give Favi and Oscar went above and beyond!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! The resort is nestled in the rainforest with beautiful surroundings in every direction, they hit spring pools were relaxing.
Stayed 4 nights in Jan 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff, shout out to Johan at the front desk. Nice pools, aesthetically pleasing, landscape was beautiful. If I were to make a suggestion after spending 4 nights, I'd recommend the rooms could greatly benefit from having a full length mirror, better lighting... especially in the bathroom, and hooks on the wall to hang stuff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

10/10 Excellent

Dahye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing eco-friendly hotel! Super convenient location, incredibly kid-friendly with the BEST waterslides, and the hot spring areas were so relaxing. The grounds were immaculate, our room was spotless, and the staff was so friendly. Plus, the volcano views were breathtaking! Can’t wait to come back! I loved everything!
Stayed 3 nights in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views Property is well maintained. Staff is extremely friendly and courteous. Breakfast buffet was dynamite Hot Springs some of the best I’ve ever soaked in landscaping around the Hot Springs is unsurpassed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so accommodating! Highly recommend! The baths are amazing and so is the food.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beyond gorgeous and staff are extremely friendly and ready to assist in any way, shape, or form. Had a fantastic time!
Stayed 5 nights in Dec 2024

8/10 Good

Wende

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, great for kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a wonderful resort with so much to do throughout the day, it's also great for kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room close to amenities. Heated thermal spas for relaxing after long day of hikes. Breakfast layout is incredible and staff was very friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean room, reasonably priced restaurant (though very average food). Loved the natural pools, particularly when they were less crowded in the evening and morning.
Stayed 1 night in Jan 2025