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" staff staff staff. The people made the experience. Everyone at this hotel was extremely nice and very helpful. The food was tasty and creatively served, similar to what one would experience at a fine dining restaurant. I would recommend this hotel to anyone visiting Cuba. "

"Just returned from a 3 day stay at Residencia Santa Clara and truly a great experience. As others have mentioned, the entire staff is so genuinely warm and welcoming. Very much a family ambiance. My room was spotless and very comfortable and the Residencia sits in a perfect spot in Old Havana just minutes from beautiful Plaza Vieja and busy Calle Obispo. The historical treasures of Havana are all around you and the Residencia will easily and happily arrange transportation all around town. The included breakfast was delicious and the lobby bar a nice spot for a nightcap. Special kudos to the wonderful Lider who is an incredible guide and can help with transportation and activities with a warm and personal touch. I would very happily return to Residencia Santa Clara and thank them for a wonderful time! "

"Excellent "

"My sister and I absolutely loved our stay at Alhabana. 1st the level of service is warm, generous, attentive, very personalized, knowledgeable and effective. We were able to communicate with Mariem before getting to Havana, and she was extremely helpful and accommodating from the beginning providing great information that was valuable allowing us to plan an epic trip. All the reception staff we worked with (Mariem, Fabio and Rafael) maintained the same level of personable, kind, resourceful service throughout our stay with seamless communication and cooperation among them allowing them to keep track of all our activities. They were all key to arranging great excursions, transportation and any other services we needed with incredible service providers. 2nd the property is exceptionally clean, well maintained, breakfast was great (special mention to Pedro and Pavel), and all amenities were present as listed. The casa is well located as we were able to walk most of the time to our activities in the city. We recommend this place if you are looking to have an immersive, authentic experience in Havana."

"My home away from home…… "

"La Señorita Tai, una persona maravillosa así como las demás personas, creo que el recibimiento, hace que uno regrese, gracias por sus atenciones "

"The best house in Havana! Exceptional service, super clean, great location, amazing food! "

"The host was great!"